Palassa Private Residences — Hotel in Malay

Palassa Private Residences looks great in photos. If you're the type of traveller who wants to take photos, this might work for you.||||We booked for 30 May- 03 Jun 2022||||Location: It is directly at the heart of para sailing, kite flying, and other activities. It also has a nice view of the sunrise.||||Services: If you book in Agoda, in their 110 services advertised, most of which aren't included.||||-There are no free breakfast here.||-The concierge only answers during office hours as oppossed to the promised 24 hours.||-This is a self-service residence. Our experience here is more of a dormitory.||||Concierge: Remind them of what needs to be done. Most of the time there is no one in the front desk. You do your own check-out.||||Highlight of experience: There was a blackout in the island considering the limited number of rooms and guests, it would've been better if they give a heads-up about it but instead we were assisted by the island security.||||We double checked if there were any communication with them from our pick up service by 3:00 pm and we didn't get their reply up until we talked to them when we got back at Palassa at about 7pm to which we were informed that we will be picked up by 11:30 am, 2 hours AFTER our flight. ||||Price: There are several other residences within their prive range that meets the bare minimum of service staff.||||Conclusion: They do say that they are working under skeletal staff that wouldn't be a problem. But unfortunately, simple requests can not be accomodated due to the absence of people in the front desk. Overall a...

Palassa Private Residences looks great in photos. If you're the type of traveller who wants to take photos, this might work for you.

We booked for 30 May- 03 Jun 2022

Location: It is directly at the heart of para sailing, kite flying, and other activities. It also has a nice view of the sunrise.

Services: If you book in Agoda, in their 110 services advertised, most of which aren't included.

-There are no free breakfast here. -The concierge only answers during office hours as oppossed to the promised 24 hours. -This is a self-service residence. Our experience here is more of a dormitory.

Concierge: Remind them of what needs to be done. Most of the time there is no one in the front desk. You do your own check-out.

Highlight of experience: There was a blackout in the island considering the limited number of rooms and guests, it would've been better if they give a heads-up about it but instead we were assisted by the island security.

We double checked if there were any communication with them from our pick up service by 3:00 pm and we didn't get their reply up until we talked to them when we got back at Palassa at about 7pm to which we were informed that we will be picked up by 11:30 am, 2 hours AFTER our flight.

Price: There are several other residences within their prive range that meets the bare minimum of service staff.

Conclusion: They do say that they are working under skeletal staff that wouldn't be a problem. But unfortunately, simple requests can not be accomodated due to the absence of people in the front desk. Overall a...

I was with my family last Holy Week (Mar 28-Mar 30, 2018) in Boracay and stayed at this Hotel. The room is good, a 'what you see is what you get' from the photos that Palassa publishes. The hotel staffs are all accommodating and are all available to assist you anytime. ||||Palassa is located at the other side from the White Beach, Bulabog Beach to be exact. It's a 15 to 20 minutes walk to the White Beach. You will be passing by the D' Mall and a street that has houses and some business establishments along the way. I think it is 1 km or so, far from the White Beach. If you are looking for a quiet place then this is the best place for you! However, if you'd really like to feel the 'Boracay vibes', it's better to stay at hotels along the White Beach as the location of Palassa is too 'dull,' no activities nor people swimming. ||||What can be improved by Palassa would be the time they are serving breakfast. During our stay, they started accepting orders for breakfast at 7:30 a.m and we'd get our orders after 30 minutes and past. This consumes much time especially if you are looking to wander in Boracay early or have early activities to do.||||Nevertheless, Palassa is a good place to stay! Also, they have a complimentary one-hour massage which is a plus to...