Falcon Point by East West Hospitality — Hotel in Avon

We are the experienced family travellers, and we have a few timesharing ownership in different companies. Unfortunately the falcon point was the worst place we ever had in timeshare experience.

They have a sink dispenser which does not work properly. When you turn it on, its spreading the water all over the kitchen and make a huge stinking smell. Instead fixing it, they just put the sign “no food in dispenser” and blamed me for putting a strawberry inside. Even with no food inside, it still did not work and was licking. During our 7 day stay, they could not fix it.

The pill holder in dish washer was broken as well, and it could not wash the dishes properly. The maintenance guy told me that he can do nothing with it.

The heater in the room placed right above your head, and blow right in your face. We needed to sleep with the open windows, witch was nice. But with the closed windows you simply have no air at all.

Most of amities did not work: sauna under reconstruction for a long time (according to the spiderweb inside)

Jacuzzi had a max capacity of a 6 people, and was always fully loaded. We could get in only on the 3rd day of stay, and we were surprised when jacuzzi did not work and had the same water temperature as a pool.

Everything in this hotel is so tiny, so you bearly can fit your luggage in your room. Ceiling is so low, that you can literally touch it (I am 5.10ft) Even the garage was so tiny, that you will spend 20min to park the car, not touching others.

If you will bring a luggage cart, or your skiing equipment in the room, you will be fined for that.

If you will need a new set of bead sheets, you will need to pay $16 for each. For my question “why so?” Concierge answered “because its a time share”. But we never have been charged for the sheets in any of the time share resorts before.

The staff were very nice, but unfortunately could not help with our issues. After dark you wouldn’t find anyone to help you. Once we saw the sign “will be in 5 min” during the whole night. We could not check out at 6 am, simply because nobody was at front desk.

P.s I hate to write a bad reviews, but this was an experience of stay in cheap motel, where you usually pay $50 per night. So think if it’s worth spending your points or vacation vouchers for stay in this time...

Beware of staying here in 2025!! My family and I were looking forward to our one-week stay in the Rocky Mountains in July. We checked into our 2-bedroom unit only to find that the outdoor deck/sliding door—and whole living room/common area light source—is boarded up with PLYWOOD, blocking out the light and views of the mountains. Furthermore, the outdoor area where a deck should be is blocked with scaffolding. (See photos) They are apparently removing all decks permanently

(Photos: The indoor photo was taken during the day with lots of natural light available from the outdoors, but the plywood blocks out ALL light to the interior. It’s a dark ugly cave. My camera kept adding light to it because it thought it was nighttime. Outdoors, the scaffolding and full sheets of plywood cover the units.)

The management said there are 8 units affected by this and there are no other units to move us to. For almost $2000 for this trade, we got stuck in a dingy, dark hot unit. There is no A/C, and no sliding door for a breeze and fresh air. The construction workers started Mon. morning at 9 a.m. with hammer/equipment pounding and yelling amongst each other, so we had to shut the bedroom windows, our only source of cool air.

The fine print on the timeshare exchange reservation said the resort is undergoing a renovation, but never did I envision they would rent out a unit that is void of an outdoor view or natural lighting and loud construction work right on the outside of the unit. They should have blocked these units off from being available. That’s what maintenance fees are supposed to cover.

Would you pay full price for a place boarded up from the outside?

They sell timeshare weeks here and they seem to be full, so they obviously don’t have a problem keeping their units rented, but I would look elsewhere before booking here.

Lastly, the photos on the website make the property look much bigger and nicer than it is. It’s just ONE building, not part of the larger complex with nice outdoor decks shown in the marketing photos. The pool is nice and there are walkable restaurants and stores all around. I wouldn't mind staying here if we had one of the quiet units with an accessible deck and...

Do not stay here in 2025!! My family and I had been looking forward to our one-week stay in the Rocky Mountains in July. We checked into our 2-bedroom unit this afternoon only to find that the outdoor deck/sliding door—and whole common area light source—is boarded up with PLYWOOD, blocking out all light and views of the mountains. Furthermore, the outdoor area where a deck should be is covered with scaffolding. They are apparently removing decks permanently for safety reasons. ||(Photos: The indoor photo was taken during the day with lots of natural light available from the outdoors, but the plywood blocks out ALL light to the interior. It’s a dark ugly cave. My camera kept adding light to it because it thought it was nighttime. Outdoors, the scaffolding covers the unit’s living room/common area.)||The management said there are 8 units affected by this and there are no other units to move us to. For almost $2000 for this trade, we got stuck in a dingy, dark hot unit. There is no A/C, and no sliding door for a breeze and fresh air. The fine print on the timeshare exchange reservation said the resort is undergoing a renovation, but never did I envision they would rent out a unit that is completely void of any outdoor view or natural lighting. They should have blocked these units off from being available. That’s what maintenance fees are supposed to cover. ||Also, the decor of the entire unit is just ho-hum. Looks like something out of the 1990s. They sell timeshare weeks here and they seem to be full, so they obviously don’t have a problem keeping their units rented, but I would look elsewhere before booking here. ||The photos on the website make it look much nicer than it is. It’s just ONE building, not part of the larger complex with nice units with outdoor decks shown in the marketing photos. I will continue to leave posts like this one on all travel sites to spare others the waste of money and poor accommodations that were...