I came in yesterday and met Adam! Which I was so glad because I read great reviews about him! He was beyond incredible! I went in only knowing I wanted to finance a new bed, and I wanted king size. He started out with the goldilocks test, I tested 3 kinds of comfort levels, he was so patient and I layed in each bed probably 4 or 5 times before deciding the "plush" was what felt the best to me. Then he showed me how amazing the adjustable base is-both head and feet and I was blown away. Immediately from just a 15 degree incline my body felt so relaxed and comfortable, literally like 20 pounds was lifted off my entire body, when he put the bed back flat I knew there was no going back, I needed this adjustable base! He showed me several mattresses that he believed would be a good fit for not only me, but for my partner who was not there with me based off description. Adam was so knowledgeable on every mattress detail, every base detail, from point A to Z he covered everything flawlessly, I decided on going with the Serta Perfect Sleeper, king size for the price of a queen of course! And that adjustable base I decided I couldn't live without-I got that too thanks to Adam!! He really made my first time mattress buying experience such a great time! He made me feel so welcome and comfortable, easy going with a positive vibe and truly did everything in his power to accommodate every wish on my wishlist. I 100% recommend mattress firm, and 1000% recommend asking for Adam when you go! You cannot be disappointed! Thank you so much again Adam, I really truly...
Read moreI was going to buy one of the internet mattresses, but i was hesitant even with the 120 day trials offered bacause I didn't really know what I was going to get. Heard the ads for memorial sale and decided to stop in. Brian greeted me and asked questions about my needs, then had me try several bed types to get an idea about what i would like.
I spent quite a while trying different suggested beds in my price range and a bit higher. I eventually chose the midrange price of 3, more than I intended but I think it was worth it. They gave me lower prices on sheets and 2 pillows free. I've had the bed 3 nights so far, it is very different than my 10 year old cheap mattress. I think it will break in nicely but right now is firmer than what I tried in the store, which Brian said it would be to start.
I would recommend the store to try the mattresses before you buy, knowing what you get new will probably be more firm than that what you tried in the store. Nice job,...
Read moreMy Husband, Daughter & I were greeted as soon as we walked in the door by Rizwan. He smiled, asked us if we knew what type of bed we were looking for, and took us around the store to different bed models. We enjoyed being shown the features of each bed we wanted to look at as well. Rizwan is a really happy, friendly, outgoing, helpful individual. We would recommend anyone looking for a new bed to try out Mattress Firm and ask for Rizwan. We give him 10 Stars in Customer Service. He made our shopping experience so much better in so many ways. The store itself was clean, organized, and set up perfectly to try out all the different types of beds available. They have Temperpedic, Beauty Rest, Sealy, Sleepy, and many more. Our delivery guys were nice, helpful, quick delivering, and took care of all garbage. Thank you all for making our experience a...
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