Central YMCA Residences - Central Branch of Honolulu — Hotel in Honolulu

I originally booked the hotel from 09OCT24-14OCT24. When I arrived at the hotel the evening of 09OCT24 at approximately 2200 and I arrived to my room, the one thing I noticed was that there wasn’t a bathroom in the bedroom. I went downstairs and spoke to someone at the front desk, and was informed that there were shared bathrooms in the hallway. The advertisement on the Orbitz app when I originally registered for the hotel did not mentioned anything about a shared bathroom. Because I already paid fully for the room for 5 nights, I decided to stick it through. On 10OCT24 at approximately 1200, I went into the shared bathroom. When I walked to the showers, I notified the showers were absolutely filthy. There’s mold on the floor, showers smell terrible, the tiles look dusty, and there was a random piece of soap on the floor. I was not going to take a shower. I called Orbitz customer service informed them about how their ad did not mention anything about shared bathrooms and the showers were filthy. I was informed that I was going to get refund. I registered to stay at different hotel that evening until 14OCT24. I informed management about the issue and they told me that they would not provide me a refund after I told them about the issue. To make a long story short I was not issued a refund. I highly do not recommend staying at this hotel. They stole my money. The place is an absolute mess. Orbitz needs to do a better job providing a description about the hotel...

Clean place. Affordable for the area. Friendly staff. Residents.... Hmmmm... I felt like I was in a homeless shelter because I head that they work with one of the shelters in the city in allowing homeless to stay there. I also felt like it was a nut house because there's a dude that walks around continuously and listens to and butts in conversations that you are having with the front desk. Room doors are sometimes hard to open with key. Sometimes there's a very weird nauseating smell. No swimming pool or gym. Just lodging. Walking distance to Walmart and Ala Moana mall is right across the street. That was great for me since I worked in the mall. They are closing any day now due to the fact that a developer bought the building so don't get comfortable if...

First of all, this is the best deal in the area. Period. $300 bucks a week for a single occupant. $75 a day for a double occupant. They even have a little penthouse for $125 a night thats pretty much your own apartment. The staff is extremely friendly and helpful if you want to chat with them, or won't bother you if that's what you'd rather have. The accomadations are very clean but aren't perfect. It's a place to sleep and keep your things safe while you enjoy the island. It's also right across the street from Ala Moana and all major bus lines, so getting around is no problem. Parking is only $5 a day. Lots of positive qualities. Just remember you get what you pay for, so don't expect the Ritz, definitely a win for the money minded...