Residence Inn by Marriott Idaho Falls — Hotel in Idaho Falls

During our extended stay at Residence Inn Idaho Falls, the staff didn't just meet our expectations - they exceeded them in every way, making us feel truly at home while we relocated to the area. Special recognition goes to Brandon, Caroline, Amber, Josh, Rob and the incredible housekeeping team for their outstanding service that sets this hotel apart.

The personalized attention we received was remarkable. Caroline at the front desk provided consistent excellent service. Brandon kept us informed with prompt, clear communication, while Amber regularly checked to ensure all our needs were met. Josh responded immediately to any maintenance requests, keeping our suite in perfect condition. A special thanks to Rob—his expertise and support were absolutely invaluable!

The housekeeping team deserves particular praise for their meticulous work. Our room was always immaculate, with fresh linens provided regularly. Their thoughtful touches throughout our stay made a real difference in our comfort.

The hotel's amenities - including full kitchens, spacious suites, and reliable on-site laundry - made our long-term stay while house hunting completely stress-free. But what truly made our experience special was the staff's genuine care and dedication to guest satisfaction.

Whether you need a short visit or an extended stay in Idaho Falls, Residence Inn delivers exceptional service. Our heartfelt thanks to the entire team for making our time here so comfortable...

I love Marriott. They are the best chain hands down. I have been platinum for many many years. So I know the group. I tho had a disappointing experience yesterday which I feel compelled to share. My app would t allow me access to book a room last minute so I called the help line and a very pleasant rep managed it for me online. My request was a pet friendly hotel as I had my two small dogs with me which is a rarity. I checked in and a pleasant desk attendant (female) greeted me. It was late and I reminded her I had two small dogs and she gave me a one page doc which I assumed was a waiver to hold me liable for any damage or pet stains etc that were in the room when I checked out. I signed it without looking at it. I have 100% confidence in my dogs but I understand the issue and Marriott needs to have that penalty in case they need to invoke. She did say there was 100.00 deposit or something not sure the word she used on my cc which is naturally again for their protection. Neither the phone agent or the desk attendant mentioned there was a 100.00 fee for the pets (plus tax) on a 150.00 room. Maybe I’m naive but the communication was not good and the fee...

We checked in on 2/9 and upon arrival the product presentation was great, spacious for us being at a Residence inn for the first time and can tell it is new construction. Room being large in size but felt short on pillows so I needed to go back down to get a few for the pull out for my kiddo. Took close to 20min to get the pillows and when the agent couldn't get a hold of the housekeeper she said she said she would go herself. They came back together and berated her in the lobby. I spoke spanish to the housekeeper on my way out and told her not to worry about it since it was clear the front desk agent couldn't speak it. So that was disturbing. The other thing I will mention is very concerning is the amount of scents this property is pushing though the HVAC system, in the lobby area, elevators and others, some bein very drastically different. For me as someone who has severe allergies and asthma especially to pine I had a reaction to this and my wife who has autoimmune issues it also has affected her. Its a form of environmental pollution and I feel sorry for the staff that has to breath it everyday. Its not...