Ocean Park Resort in Myrtle Beach by Vacasa — Hotel in Myrtle Beach

I stayed in this hotel with my mom and our two dogs for a week. I have a lot to say about it and pretty much none of it is good so buckle in.

The first major issue that I had with this place is that it had roaches. Every single staff (except one) we told about this was super dismissive and tried to tell us it was palmetto bugs. Palmetto bugs are massive compared to roaches and I 100% know the difference. We always check the beds for bedbugs and things but you really don't see roaches unless you flip the lightswitch in the middle of the night and they scurry about. I saw a total of THREE roaches during our stay, one on the sink, a tiny one on the floor of the kitchen area, and the final one I was not able to kill and it went under the fridge. We bought lots of poison and took precautions then prayed to baby Jesus that we didn't bring them home. Additionally, I encountered fleas. I expected some fleas but it was salt in the wound at this point.

The next thing I'm going to talk about happened to another guest, but I was able to see the carnage so I'm putting it here. It's important information. The toilet above the guest's room fell through the ceiling and the poor guy had sewage, feces, toilet paper etc. All over his room. All his clothes, shoes, everything was ruined. And I saw him in the lobby arguing with staff as i carried out my stuff, and even after an hour they still hadn't gotten him a new room, a refund, nothing. I hope he sues.

The next issue I want to talk about is the doggy bathroom place. It is absolutely one of the most disgusting things I've ever seen. They have a small area, like a tiny maybe 7' x 7' patch of carpet, outside, that every dog in the hotel goes to use the bathroom on. If you get within like ten feet of this thing you can smell it, I can't imagine the diseases it carries. I did see them spraying it once during my stay, but it is still disgusting as it is CARPET IN THE HOT SUN COVERED IN URINE AND FECES. and it's sooo small for soo many dogs. Like how do they think that's okay. I could not allow my dog on it and we went elsewhere to let him do his business.

Other issues:

no regulation of the animals. (I saw a dog literally attack another dog because an irresponsible person did not have her dogs on a leash.)

No ac in the elevators. Prepare to feel all the heat of a small enclosed space which bakes in 100 degree weather for hours.

No upkeep of the common areas nor the swimming areas. The pool on our last day was so skanky we couldn't even get in it. (Also no housekeeping)

The rooms are so small, you can literally barely open the door. In fact, the door to the room hits the fridge and you have to kind of jiggle it to get out.

The balcony is not small dog friendly. In fact it was very loose so I'm not certain it's even people friendly.

The photos are sooooo misleading. This place is a dump. It is also in no way a condo. This is a crammed in little cheap hotel room with roaches and fleas.

A small thing, if your dog sleeps with you, that's a big no-no here as they will charge you for dog hair on the sheets. Just to let you know.

I will talk briefly about the good things as there are not many.

There were a couple of excellent staff members. Friendly and nice.

It's right on the beach.

That's it. That's all I got. Do not stay here. Do not believe the good reviews. They are either ancient or paid reviewers. I promise you, as a regular person who works hard and just wanted a decent vacation - staying here was a...

We came to this location about three weeks ago, and sense then I have been contemplating my review.

When arriving to this location we were testing it out to see if this was going to be our vacation hotel (which we take 3 a year) for years to come. It’s hard to find a place at a good price, on the beach, that two kids and two dogs would enjoy. We had such high hopes.

I was not very impressed with this place, however it did allow my two dogs (at a great price) and it wasn’t to expensive for the week we stayed.

They do have a free dvd rental onsite (similar to red box) which my children enjoyed.

They have two pools and several hot tubs. The inside pool was so warm it felt like I was in the hot tub trying to swim. It would literally take my breath away, and I was paranoid to allow my son to swim in it because of how hot it was. The boarding on outside deck on the far side next to the pool was coming up and had I not noticed it, either me or the children would have gotten hurt on it. I was also paranoid that maybe there were some nails that could be out for you to step on. There wasn’t any shade outside at the pool, not even an umbrella at the tables. I was very disappointed by this.

The doggy “play” area was a small area in the dead center of the parking garage. I was not very impressed, wasn’t truly much space for the dogs to run and play.

The elevator broke while we were there, thankfully they fixed that quickly, but it did make it a pain going from the pool area to our room on the 8th floor.

The room was nice (looked like any other hotel room). The floor was hardwood which was great for having pets! Smart choice!

The maid service was horrible!! According to the pamphlet that we received when arriving, you must keep your pets locked either in the bathroom or a cage while you are out so the maids can come in and clean. We kept our dogs in the bathroom and even let the maid know that when we saw her in the hallway. However, she refused to clean our room. Finally after being there for 4 days with no maid service the floor was nasty from sandy feet (we also have kids) and our sheets needed to be changed along with new towels, I had to end up calling down to the front desk and requesting for someone to come clean our room. Finally at 6pm someone came and quickly (half) cleaned our room. After that we didn’t receive anymore maid service for the rest of the week. I had to go down to the front desk and exchange our towels so we could have a clean towel to shower with.

Our bathroom door in our room wouldn’t shut all the way, as well as it wouldn’t lock when you did get it shut. Not very idea when sharing a room with two kids and your needing privacy.

The hallway light had cobwebs hanging from it! When I saw that I should have known it wasn’t going to be the cleanest of places.

Most of the staff was friendly. Especially the front desk workers! I was very thankful for that, had they not been friendly I probably would have gone completely off.

You do receive some free vouchers to some of the local attractions which makes it really nice! However even with the friendly staff and it being dog friendly I will probably never stay there again. I was extremely...

Extremely Disappointed!!!

My wife and I were here the last week of September 2023. The pictures online were very misleading. Upon our arrival, our room was extremely filthy, and in major disrepair.

One of the windows had a large crack in it. The screen doors were missing from both patio entry ways as well as no shear curtains. The lock on the bedroom patio entryway was loose and missing a screw. Door knobs were loose. The kitchen sink faucet was very loose. The A/C units and exhaust fan were very loud. The refrigerator made a very loud noise every time it cycled on. Large water stains on the ceiling in the kitchen. Some of the wall receptacles were loose and seemed unsafe. The bath curtain rod was barely attached. The water pressure in the shower was extremely hard with no way to turn it down. We were never able to get hot water, just barely warm enough to get in the shower. There were way more issues, but moving onto the filth.

The floors were absolutely filthy with hair, grime, and a slippery oily layer that made it difficult to walk on the ceramic tile. The bathroom vanity drawers were extremely dirty with hair all over. The oven was so filthy, we didn’t feel comfortable using it to cook our food. The bed comforter and sheets were heavily stained with hair between the sheets. The couch was not cleaned to remove dog hairs and food crumbs from the previous occupancy both on top and under the cushions. Every surface in the unit was so filthy, it’s hard to believe that the cleaning staff ever cleaned anything with any real effort … the walls, countertops, cabinets, floors, appliances, baseboards, were all dirty, marked up, stained, etc.

We didn't ask them to come down and do any cleaning because we felt that if they didn't do it properly the first time, it wouldn't be done to our satisfaction the second time. We immediately made a run to the store to buy cleaning products and then spent over 3 hours cleaning it before we felt comfortable to unpack our suitcases.

In regard to being a dog friendly location, we found it very unsatisfactory when we taking our dog out to the bathroom. They have a very small area in the basement of the parking garage that had artificial grass in a space that was maybe 20 x 30‘. They also had a grassy area outside between the indoor pool and the beach but there were signs posted everywhere that the dogs couldn’t be in the area. In an effort to find a place for our dog to use the bathroom, we walked next-door to the public parking lot. This also wasn’t favorable because there was a group of people that always seemed to loiter around the area both day and night and we would see the same people every time we were out there.

We were scheduled to be there from check in on Sunday, to check out on Saturday, however, we left on Thursday because we just couldn’t bear it another day.

We’ll chalk this up as a learning experience, and never go there again, nor to that area again.

We would NOT recommend...