Blue Church Lodge — Hotel in Park City

PROS - Keys pick up- efflcient for late night arrival. Charming lodge. Warm and cozy. Vert spacious, well equipped, clean rooms, TV, okay WiFi. Indoor Hot tub, game room a bonus plenty of clean towels available. Excellent location 400yd to ski lift. All restaurants shops outside your door! ||Free shuttle to resort and fresh market. ||CONS ||Entered the Unit to a bad smell that stayed all week. There was NO breakfast. As stated on VRBO and Unit D handbook breakfast was served DAILY in the winter months at 7:30-10am in the lobby. Blue Church management was not contactable so called ‘sister’ hotel whose office claimed breakfast has never been offered at this Lodge.Half way through our stay we found minor water leak coming from upstairs unit. Drip leaked through spotlight frame onto the breakfast bar area. Shower hardware was old and complicated to operate. One of the handles came off.Be careful water was causing burns to young kids. Kitchen plumbing was unpredictable. Water mainly came through rinse hose, sprayed forward onto the person using it. Would rarely come through faucet. Master bedroom comforter looked very tired like 20 years old! There was no vacuum provided in the unit. I would have used it every other day. Also NO cleaning service as we were led to believe. (Not that we minded too much) again, it was in the booking info and the handbook. Did not try the fireplace -would have been perfect for our Christmas stay!! No instructions for use. There was a strange operating device just inside the hearth. Also, ash underneath the grate from previous guestuse. ||At 10pm each night loud music could be heard from the nightclub next door. It did keep us awake a few nights! At NO time during our stay did we see or hear from any of the management. We did not receive ONE courtesy call either at the beginning of our visit EVEN after our complaint about the bad odor and lack of morning breakfast. I tried to call about the drip leak only to get through to an answer machine. So I didn’t call again.||** The day we returned from our stay and BEFORE posting this review. I shared of ALL these comments in an email to the management . We received NO response. Sadly, this pattern shows a lack of consideration and concern for guest matters and will surely leave an impact on the Lodges future reputation. ||It was our families’ first time in Park City we loved every bit, but so disappointed with the guest services at the Blue Church Lodge. Overall, we would say it is an ideal place to stay if few details mentioned above are addressed by...

We stayed at Blue Church Lodge week after Christmas 2021. The location was convenient but there were so many problems, our Christmas vacation was spent trying to deal with them. 1- starting with minor: the downstairs bath toilet paper holder was broken, hair on the shower walls 2- sky lights in both upstairs bedrooms- one was stuck open and later repaired while the other was leaking and duct taped closed. The first night, it was terribly cold (inside and out) and the second night we realized it was due to the sky lights open; it was snowing inside the rooms. Everything below the windows was wet, we called the management company and they sent a couple guys that weren’t actually maintenance to look at the windows. They put duct tape on them and left. Maintenance came the next day and got one closed but just duct taped the other again because it was not fixable. 3- our oven did not work - management replaced with a toaster oven 4- fire alarm batteries went dead and they ‘chirped’ an entire night and next day - About 12 hours before they finally replaced 5- the baseboard radiator in the master bedroom had no cover so we were very uncomfortable closing curtains over it - (fire hazard)- it took until our 4th day to get a cover that did not really fit and entirely cover it - but it was partially covered. 6- the common area fireplace did not work and there was a note in the room, that the hot tub was not to be used. We asked to be moved which evidently could not be done since we were told they were checking but never called us back. We had to keep calling them because the never returned our calls. We finally were refunded two night (we stayed six) which was okay but our stay was not anything that we anticipated. We did not relax or enjoy the advertised place that we overpaid for. The amenities advertised were not available, not to mention the needed repairs of the unit. Things that are expected; a functional kitchen and to be able to be warm and dry. This was a very...

Two years ago, we stayed in the townhouses across the street. We were quite pleased with the updated, clean two bedroom unit we rented and the buffet breakfast in the church was an added bonus. This year, we booked late and Unit F, in the church, was the only remaining rental. This is probably the worst place I have stayed in the last 30 years.||||Pro: is is close to downtown||||Cons: ||don't expect to sleep, the master bedroom mattress and sofa bed mattress feel like they are about 20 years old, The pillows are flat as pancakes. The master bedroom heat cannot be controlled and we were extremely hot each night. We asked for new pillows twice, when they eventually arrived, it seemed as if they had just been bought and I am assuming, based on their comfort level, that they were about 5 dollars each.||||Not only is the unit dated, but it is also dirty. The rug in the bathroom is stained, there are moldy cracks in the shower and the electric heater in the bedroom is fully off the wall, exposing a huge amount of dust.||||We also had to retrieve toilet paper from the hot tub room as we were only supplied with two rolls, eventually, after two calls, we were provided with two additional rolls for three more days with three adults!||||Also, about half the light fixtures had dead bulbs.||||Finally, do NOT put your ski equipment in the storage locker. We lost an hour and a half of skiing because the lock jammed, we tried for quite a while to take care of it ourselves and it was forty minutes from our initial call to management before maintenance arrived to remove the door. (he was extremely polite and worked quickly)||||This unit is not worth the decent price. While we may have managed with the outdated furniture and kitchen supplies, the fact that sleep was so impacted for a ski vacation makes this just...