Home2 Suites by Hilton Savannah Midtown — Hotel in Savannah

My Monday Night Stay at Home2 Suites by Hilton Midtown Savannah, Georgia

General Impressions: Check-in was seamless since I did everything through the app. I parked in the garage, walked to the elevator, and went straight up to my room without issue. The hotel appears to be relatively new construction.

Room Details: The room is spacious and well-equipped. Kitchen Area: It includes an almost full-sized refrigerator, plates, bowls, utensils, and some kitchenware. There’s also a full-sized microwave, full kitchen sink, full-size dishwasher, and a Cuisinart coffee maker with the pull-out disposable filter trays. One of the coffee cups had already been opened and put back into the plastic, which was odd because they all normally come sealed in plastic. The disposable filter holders were also already out of their plastic, which made me think they had been used. Paper Towel Roll Holder: A very handy feature that I think every hotel room should have. Living/Dining Area: There’s a dining table, multiple counters (including one that serves as a desk with an office chair), and a counter with a TV. The living room area has a pull-out sofa, a floor lamp, a table with a pull-out side table, and an ottoman. Bedroom Area: There’s a large counter with a shelf above it, light sconces on the wall by the window and both sides of the bed, and a lamp between the beds. A curtain separates the bedroom from the living/kitchen area. Bathroom: The bathroom was clean, but the toilet paper situation was weird. The roll was almost finished, and instead of being on a sanitary toilet paper hanger, it was sitting by itself on a shelf. That’s not something you can easily get out of your head when you have to pick up the roll to use it.

Cleanliness Issues: While the room itself appeared clean at first glance, there were noticeable problems: A dirty glass and fork in the kitchen cabinet. One coffee cup had its plastic wrapping opened, and unwrapped disposable filter holders were in the coffee maker. Attention to detail was lacking in general areas like drawers, where I found minor debris or dust.

Breakfast Review: I really liked the breakfast setup. They had pre-made items like omelets and sandwiches in a display case, which is something I’ve never seen before, and I thought it was a nice touch. I tried the chicken sausage with egg and gouda on brioche, which was satisfying. The waffle irons (the flip kind) worked great, and the waffles came out very good. The coffee was solid as well.

Cleanliness Under the Buffet: While getting breakfast, I noticed the drawers underneath the buffet had some small pieces of trash, hair, and dust, which showed a lack of thorough cleaning.

Service Observations: There were several employees in the breakfast area. I purposely tested to see if any of them would acknowledge me by going up for coffee twice and standing right next to a woman I believe works at the front desk. She never greeted or acknowledged me despite making eye contact, which felt like looking into a statue. There was also an employee behind the breakfast counter and another nearby, but neither spoke to me.

Housekeeping Experience: Housekeeping staff during checkout was a completely different experience. Mimi, one of the housekeepers, was extremely friendly and had a great personality—she’s truly an asset to the company. Another housekeeper I encountered was also very friendly.

Final Thoughts: The room itself is spacious, functional, and well-designed, but the cleanliness issues and lack of staff engagement in the breakfast area bring the overall experience down. The hotel feels like it’s just getting by and not putting in the extra effort to shine as a Hilton brand. Housekeeping, on the other hand, stood out with great service...

General Impressions:||Check-in was seamless since I did everything through the app. I parked in the garage, walked to the elevator, and went straight up to my room without issue. The hotel appears to be relatively new construction.||||Room Details:||The room is spacious and well-equipped.||||Kitchen Area: It includes an almost full-sized refrigerator, plates, bowls, utensils, and some kitchenware. There’s also a full-sized microwave, full kitchen sink, full-size dishwasher, and a Cuisinart coffee maker with the pull-out disposable filter trays. One of the coffee cups had already been opened and put back into the plastic, which was odd because they all normally come sealed in plastic. The disposable filter holders were also already out of their plastic, which made me think they had been used.||||Paper Towel Roll Holder: A very handy feature that I think every hotel room should have.||||Living/Dining Area: There’s a dining table, multiple counters (including one that serves as a desk with an office chair), and a counter with a TV. The living room area has a pull-out sofa, a floor lamp, a table with a pull-out side table, and an ottoman.||||Bedroom Area: There’s a large counter with a shelf above it, light sconces on the wall by the window and both sides of the bed, and a lamp between the beds. A curtain separates the bedroom from the living/kitchen area.||||Bathroom: The bathroom was clean, but the toilet paper situation was weird. The roll was almost finished, and instead of being on a sanitary toilet paper hanger, it was sitting by itself on a shelf. That’s not something you can easily get out of your head when you have to pick up the roll to use it.||||Cleanliness Issues:||While the room itself appeared clean at first glance, there were noticeable problems:||||A dirty glass and fork in the kitchen cabinet.||||One coffee cup had its plastic wrapping opened, and unwrapped disposable filter holders were in the coffee maker.||||Attention to detail was lacking in general areas like drawers, where I found minor debris or dust.||||Breakfast Review:||I really liked the breakfast setup. They had pre-made items like omelets and sandwiches in a display case, which is something I’ve never seen before, and I thought it was a nice touch. I tried the chicken sausage with egg and gouda on brioche, which was satisfying. The waffle irons (the flip kind) worked great, and the waffles came out very good. The coffee was solid as well.||||Cleanliness Under the Buffet:||While getting breakfast, I noticed the drawers underneath the buffet had some small pieces of trash, hair, and dust, which showed a lack of thorough cleaning.||||Service Observations:||There were several employees in the breakfast area. I purposely tested to see if any of them would acknowledge me by going up for coffee twice and standing right next to a woman I believe works at the front desk. She never greeted or acknowledged me despite making eye contact, which felt like looking into a statue. There was also an employee behind the breakfast counter and another nearby, but neither spoke to me.||||Housekeeping Experience:||Housekeeping staff during checkout was a completely different experience. Mimi, one of the housekeepers, was extremely friendly and had a great personality—she’s truly an asset to the company. Another housekeeper I encountered was also very friendly.||||Final Thoughts:||The room itself is spacious, functional, and well-designed, but the cleanliness issues and lack of staff engagement in the breakfast area bring the overall experience down. The hotel feels like it’s just getting by and not putting in the extra effort to shine as a Hilton brand. Housekeeping, on the other hand, stood out with great service...

An Unforgettable Stay at a Remarkable Hotel - Home2 Suites by Hilton

I recently had the pleasure of staying at Home2 Suites by Hilton, and I cannot speak highly enough about the exceptional experience I had. From the moment I arrived until the day of my departure, every aspect of my stay exceeded my expectations. I wholeheartedly recommend this hotel to anyone seeking an outstanding and memorable stay.

First and foremost, the staff were incredibly friendly, attentive, and accommodating. Their warm and welcoming demeanor made me feel instantly at home. They went above and beyond to ensure that all my needs were met, providing excellent service throughout my stay. Their genuine hospitality truly made a difference and added a personal touch to my experience.

The cleanliness of the hotel was impeccable. From the pristine lobby to the well-maintained corridors, it was evident that the staff took great pride in maintaining a spotless environment. My room was no exception—it was immaculately clean and well-appointed. I greatly appreciated the attention to detail and the effort put into creating a comfortable and hygienic space.

One standout feature of the room was the abundance of storage options. It's always a relief to have ample space to neatly organize belongings, and the room at Home2 Suites by Hilton provided just that. The thoughtful design of the room allowed for easy storage of luggage, clothes, and personal items, ensuring a clutter-free and organized living space.

The spaciousness of the room was truly a treat. It provided a sense of freedom and relaxation, allowing me to unwind after a busy day. The tasteful decor and comfortable furnishings added an elegant touch to the ambiance, creating a tranquil haven to retreat to.

The heated pool was another delightful feature. Especially my kids, enjoyed taking a rejuvenating swim, regardless of the weather. The pool area was well-maintained and provided a serene atmosphere for relaxation. The heated water made the experience even more enjoyable, allowing me to take a dip in ultimate comfort.

Furthermore, the complimentary breakfast was outstanding. The variety of options available ensured that there was something to suit every palate. From fresh fruits to delicious pastries and hearty hot dishes, the breakfast spread was truly impressive. The attentive staff ensured that everything was well-stocked and maintained, providing a delightful start to each day.

One of the highlights of my stay was the outdoor seating area, complete with a fireplace and grills. It provided the perfect setting to enjoy the pleasant weather and connect with fellow guests. Whether it was cozying up by the fire or indulging in a grilled meal, this amenity added a special touch to my stay, fostering a sense of community and relaxation.

In conclusion, my stay at Home2 Suites by Hilton was exceptional in every aspect. From the friendly and attentive staff to the impeccable cleanliness, abundance of storage options, spacious room, heated pool, delightful complimentary breakfast, and the inviting outdoor seating area with fireplaces and grills, every detail was carefully crafted to ensure a remarkable experience. I wholeheartedly recommend Home2 Suites by Hilton to anyone seeking an unforgettable stay, and I eagerly look forward to returning...