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Royal Atlantic Beach Resort South — Hotel in Town of East Hampton

Name
Royal Atlantic Beach Resort South
Description
Simple lodging offering rooms & suites with patios, plus 2 pools & complimentary breakfast.
Nearby attractions
South Edison Beach
130 S Emerson Ave, Montauk, NY 11954
The Lucore Art
87 S Euclid Ave, Montauk, NY 11954
Montauk Skatepark
Montauk, NY 11954
Kirk Park Beach
95 S Emerson Ave, Montauk, NY 11954
Montauk Library
871 Montauk Hwy, Montauk, NY 11954
Montauk Indian Museum
12-24 2nd House Rd, Montauk, NY 11954
Nearby restaurants
Bounce Beach Montauk
148 S Emerson Ave, Montauk, NY 11954
Shagwong
774 Montauk Hwy, Montauk, NY 11954
668 The Gig Shack
782 Montauk Hwy, Montauk, NY 11954
Bird on the Roof
47 S Elmwood Ave, Montauk, NY 11954
Alimentari Beach Montauk
752 Montauk Hwy, Montauk, NY 11954
Quincho's
10 S Etna Ave, Montauk, NY 11954
Hooked
34 S Etna Ave, Montauk, NY 11954
Anthony's Pancake House
710 Montauk Hwy, Montauk, NY 11954
John's Pancake House
721 Montauk Hwy, Montauk, NY 11954
MTK Lobster House
716 Montauk Hwy, Montauk, NY 11954
Nearby hotels
The Montauk Beach House
55 S Elmwood Ave, Montauk, NY 11954
Daunt's Albatross Motel
44 S Elmwood Ave, Montauk, NY 11954, United States
Montauk Blue Hotel
108 S Emerson Ave, Montauk, NY 11954
Montauk Oceanside Suites
115 S Emerson Ave, Montauk, NY 11954
Surf Club At Montauk
20 Surfside Ave, Montauk, NY 11954
A Wave Inn Resort
32 S Elmwood Ave, Montauk, NY 11954
Sole East Beach
107 S Emerson Ave, Montauk, NY 11954
Ocean Resort Inn
95 S Emerson Ave, Montauk, NY 11954
Aqualina Inn Montauk
20 S Elmwood Ave, Montauk, NY 11954
Marram
21 Oceanview Terrace, Montauk, NY 11954
Related posts
Keywords
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Royal Atlantic Beach Resort South things to do, attractions, restaurants, events info and trip planning
Royal Atlantic Beach Resort South
United StatesNew YorkTown of East HamptonRoyal Atlantic Beach Resort South

Basic Info

Royal Atlantic Beach Resort South

126 S Emerson Ave, Montauk, NY 11954
3.0(307)

Ratings & Description

Info

Simple lodging offering rooms & suites with patios, plus 2 pools & complimentary breakfast.

attractions: South Edison Beach, The Lucore Art, Montauk Skatepark, Kirk Park Beach, Montauk Library, Montauk Indian Museum, restaurants: Bounce Beach Montauk, Shagwong, 668 The Gig Shack, Bird on the Roof, Alimentari Beach Montauk, Quincho's, Hooked, Anthony's Pancake House, John's Pancake House, MTK Lobster House
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Phone
(631) 668-5103
Website
royalatlantic.com

Plan your stay

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Reviews

Nearby attractions of Royal Atlantic Beach Resort South

South Edison Beach

The Lucore Art

Montauk Skatepark

Kirk Park Beach

Montauk Library

Montauk Indian Museum

South Edison Beach

South Edison Beach

4.6

(15)

Open 24 hours
Click for details
The Lucore Art

The Lucore Art

4.9

(23)

Open 24 hours
Click for details
Montauk Skatepark

Montauk Skatepark

4.6

(33)

Open 24 hours
Click for details
Kirk Park Beach

Kirk Park Beach

4.6

(228)

Open 24 hours
Click for details

Things to do nearby

Sarah Conway & The Playful Souls Christmas Show
Sarah Conway & The Playful Souls Christmas Show
Fri, Dec 12 • 8:00 PM
161 Main Street,Amagansett,NY
View details
Playfit with Coach Rachel (Ages 1.5-3)
Playfit with Coach Rachel (Ages 1.5-3)
Tue, Dec 9 • 9:30 AM
159 Main Street Baldwin Family Room, East Hampton, NY 11937
View details

Nearby restaurants of Royal Atlantic Beach Resort South

Bounce Beach Montauk

Shagwong

668 The Gig Shack

Bird on the Roof

Alimentari Beach Montauk

Quincho's

Hooked

Anthony's Pancake House

John's Pancake House

MTK Lobster House

Bounce Beach Montauk

Bounce Beach Montauk

3.3

(119)

Click for details
Shagwong

Shagwong

4.1

(467)

$$

Click for details
668 The Gig Shack

668 The Gig Shack

4.4

(397)

Click for details
Bird on the Roof

Bird on the Roof

4.4

(163)

Click for details
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Posts

Jahn Xavier BonfiglioJahn Xavier Bonfiglio
Over 30 years of yearly visits, and I am always satisfied. I've read some reviews here that call the rooms 'dated,' but I don't come to Montauk to stay in my room, and frankly, I don't want to pay for fancy decor when I plan to stay on the beach, and I don't pay much attention to the decoration when I'm asleep. It's not glamorous, but by no measure is it unattractive either - the atmosphere is functional and welcoming. The rooms are clean, the beds are comfortable, the stoves and refrigerators work, the televisions are regularly upgraded, and the wifi works perfectly - everywhere on the property. The staff is friendly, polite, attentive, and always helpful. Everyone is made to feel comfortable and welcome, and the vibe at the Royal Atlantic is ALWAYS relaxed. The location is perfect: the hotel is right on the ocean, yet only a few hundred yards from the center of town. It is within a five-minute walk of many bars and restaurants, from casual and inexpensive to upscale. There are also a grocery store, pharmacy, bakery (excellent), beverage distributor, deli, a variety of clothing and gift stores, several snack and coffee shops, a delicious pizza place, and many other amenities right there, mere steps away - no car necessary. The pool is clean, properly heated, and well-maintained. The prices are fair, and the Royal Atlantic is the increasingly-rare type of hotel which is comfortable for both families and singles, young and old, with or without children. There is a restaurant in the hotel, with room service available, and a full free breakfast for all guests. Most rooms face the water, and all have private porches from which either sunrises or sunsets can be seen each day, depending on which direction yours faces. There are plenty of grills and tables available in the well-designed and nicely landscaped outdoor dining area. During the summer, there is an outdoor bar on the pool patio, a few feet from the ocean (they serve food as well). If your idea of a relaxing time is a hassle-free stay in a relaxing beach atmosphere - that won't break the bank - this is the spot for you.
Rob VRob V
It was a last-minute, impulsive decision to take a break from work. I surprised my wife and two kids with a weekend getaway, booking a stay from Friday to Saturday. Upon arrival, we received two keys from the front desk but soon found out that our room wasn't what I had expected. Instead, we were given a room across the street from the beach. Despite this, I was determined to make the most of it, even though the room was outdated (which is somewhat expected in Montauk) but clean. The problems began just before the kids went to bed. When we opened the sofa bed, we discovered it was covered in hair and sand, which was quite unpleasant. Attempting to call the front desk, I found the phone inoperable. I went to the front desk in person, where the staff, while prompt, were unfriendly and more focused on assigning blame than offering an apology. Returning to our room, I found one of our keys didn't work. The housekeeper arrived quickly to change the sheets and apologized. Later, while looking for pillows for the sofa bed, I found them in the closet, covered in black hairs. This required two more trips to the unfriendly front desk and an hour's wait for new pillowcases. Despite these challenges, we tried to enjoy our weekend getaway. I've stayed at several places in Montauk, but this was the only one I would never return to. The desk staff's unwelcoming attitude made me feel like a burden for requesting basic necessities. I would rate this as a 2-star establishment, not the 3-star it claims to be. It's not suitable for families with small children. Moreover, the Wi-Fi password didn't work, and I had to ask the front desk again. The staff, an older woman and man, seemed miserable and didn't acknowledge me until I spoke up first. It was disappointing to see such poor service at this hotel.
Tom GarciaTom Garcia
Came here for a long weekend at the end of the September (Sunday to Tuesday) and got an amazing rate. Rooms have been updated to be pretty modern for the most part and everything feels clean. Small range to cook on if you so choose and a mini fridge as well as a sink in case you want to do any cooking in the room. Breakfast is complimentary, it might not be anything to write home to mom about, but it's certainly better than your typical continental buffet, I recommend the Belgian waffle. Staff was nothing but pleasant and helped us with exceptional service everyday that we were there. The hotel is walking distance to a ton of shops and restaurants in town and is located right on the beach, so it doesn't get much better than that. We had stayed on the second floor and some of the boards while walking around on the balcony/walkways felt a tad loose but were covered up carpet so it wasn't easy to see. A few extra screws and some new boards would go a long way there. Also only one ice machine at the opposite end of the hotel. Overall a nice experience and would be glad to comeback here on our next stay in Montauk.
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Over 30 years of yearly visits, and I am always satisfied. I've read some reviews here that call the rooms 'dated,' but I don't come to Montauk to stay in my room, and frankly, I don't want to pay for fancy decor when I plan to stay on the beach, and I don't pay much attention to the decoration when I'm asleep. It's not glamorous, but by no measure is it unattractive either - the atmosphere is functional and welcoming. The rooms are clean, the beds are comfortable, the stoves and refrigerators work, the televisions are regularly upgraded, and the wifi works perfectly - everywhere on the property. The staff is friendly, polite, attentive, and always helpful. Everyone is made to feel comfortable and welcome, and the vibe at the Royal Atlantic is ALWAYS relaxed. The location is perfect: the hotel is right on the ocean, yet only a few hundred yards from the center of town. It is within a five-minute walk of many bars and restaurants, from casual and inexpensive to upscale. There are also a grocery store, pharmacy, bakery (excellent), beverage distributor, deli, a variety of clothing and gift stores, several snack and coffee shops, a delicious pizza place, and many other amenities right there, mere steps away - no car necessary. The pool is clean, properly heated, and well-maintained. The prices are fair, and the Royal Atlantic is the increasingly-rare type of hotel which is comfortable for both families and singles, young and old, with or without children. There is a restaurant in the hotel, with room service available, and a full free breakfast for all guests. Most rooms face the water, and all have private porches from which either sunrises or sunsets can be seen each day, depending on which direction yours faces. There are plenty of grills and tables available in the well-designed and nicely landscaped outdoor dining area. During the summer, there is an outdoor bar on the pool patio, a few feet from the ocean (they serve food as well). If your idea of a relaxing time is a hassle-free stay in a relaxing beach atmosphere - that won't break the bank - this is the spot for you.
Jahn Xavier Bonfiglio

Jahn Xavier Bonfiglio

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It was a last-minute, impulsive decision to take a break from work. I surprised my wife and two kids with a weekend getaway, booking a stay from Friday to Saturday. Upon arrival, we received two keys from the front desk but soon found out that our room wasn't what I had expected. Instead, we were given a room across the street from the beach. Despite this, I was determined to make the most of it, even though the room was outdated (which is somewhat expected in Montauk) but clean. The problems began just before the kids went to bed. When we opened the sofa bed, we discovered it was covered in hair and sand, which was quite unpleasant. Attempting to call the front desk, I found the phone inoperable. I went to the front desk in person, where the staff, while prompt, were unfriendly and more focused on assigning blame than offering an apology. Returning to our room, I found one of our keys didn't work. The housekeeper arrived quickly to change the sheets and apologized. Later, while looking for pillows for the sofa bed, I found them in the closet, covered in black hairs. This required two more trips to the unfriendly front desk and an hour's wait for new pillowcases. Despite these challenges, we tried to enjoy our weekend getaway. I've stayed at several places in Montauk, but this was the only one I would never return to. The desk staff's unwelcoming attitude made me feel like a burden for requesting basic necessities. I would rate this as a 2-star establishment, not the 3-star it claims to be. It's not suitable for families with small children. Moreover, the Wi-Fi password didn't work, and I had to ask the front desk again. The staff, an older woman and man, seemed miserable and didn't acknowledge me until I spoke up first. It was disappointing to see such poor service at this hotel.
Rob V

Rob V

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Came here for a long weekend at the end of the September (Sunday to Tuesday) and got an amazing rate. Rooms have been updated to be pretty modern for the most part and everything feels clean. Small range to cook on if you so choose and a mini fridge as well as a sink in case you want to do any cooking in the room. Breakfast is complimentary, it might not be anything to write home to mom about, but it's certainly better than your typical continental buffet, I recommend the Belgian waffle. Staff was nothing but pleasant and helped us with exceptional service everyday that we were there. The hotel is walking distance to a ton of shops and restaurants in town and is located right on the beach, so it doesn't get much better than that. We had stayed on the second floor and some of the boards while walking around on the balcony/walkways felt a tad loose but were covered up carpet so it wasn't easy to see. A few extra screws and some new boards would go a long way there. Also only one ice machine at the opposite end of the hotel. Overall a nice experience and would be glad to comeback here on our next stay in Montauk.
Tom Garcia

Tom Garcia

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Reviews of Royal Atlantic Beach Resort South

3.0
(307)
avatar
4.0
2y

For our family’s first trip to Montauk we chose the Royal Atlantic Beach Resort. Traveling with our two children we were looking for a family friendly hotel on the beach that was also walking distance to the plaza. ||Like any frequent traveler, I read numerous reviews on TripAdvisor and other travel sites before planning a vacation. I try to take each with a grain of salt as everyone has unique experiences when it comes to travel preferences. There are also expectations vs reality when it comes to what you’re paying for. I wanted to share our wonderful experience at the Royal Atlantic with you all. We enjoyed the Royal Atlantic for the location, convenience and great value that it offers.||Below are some highlights (along with some shortcomings) from our recent experience at the Royal Atlantic:||Location: The crown jewel of the Royal Atlantic is its spectacular beachfront location. It’s situated on prime Montauk beachfront between the Montauk Blue Resort and the Surf Club. Aside from being directly on the beach, we loved that the Royal Atlantic is less than a quarter mile (roughly a 5-minute walk) to the Plaza in town. Most days walked into town several times a day. Whether for an iced coffee or a fresh breakfast pastry from the Montauk Bake Shoppe, sandwiches for lunch from Herbs Market, dinner in town and then out for ice cream, the convenience was hard to beat. Because it’s so close to town, restaurants were willing to deliver lunch right to the beach (we used Bounce Beach Montauk as the delivery location).||Beach: The resort is located on beautiful South Edison beach. The beach was very clean and there was a lifeguard on duty (to the right of the Royal Atlantic) until 5pm each day. During our stay the Royal Atlantic did not offer lounge chair service for the beach so we were glad that we brought our own. During peak summer weeks the beach does tend to get crowded so we set up our chairs before breakfast to get a location we wanted. Daily beach chair service would be a welcomed amenity.||Pool: Our kids spent most of the day at the beach but on the warmer days it was nice to dip in the pool for a change of pace. The hotel has two nice outdoor pools. A heated pool staffed with a lifeguard in the center of the property (located in between the hotel and the beach) and a 2nd pool located across the street with some shaded cabanas. Towels for the beach and the pool can be requested at the main office (although they really should be available on the pool deck). The pool deck appears to have been renovated recenty and was well kept and clean during the length of our stay.||Housekeeping: We received daily housekeeping service, and the rooms were left clean and made up nicely. The outdoor hallways were rundown but at no fault of the staff. They were weathered as you would expect from an older beachside hotel. I never noticed trash or old room service left on the floor.| |Room: We stayed in an oceanfront deluxe room. The deluxe rooms felt more like a standard hotel room size and having this extra space was helpful for our family of four. Our room was located on the upper level which gave us an unobstructed view of the ocean. The view was stunning! ||We had a nice-sized balcony with two chairs and a table. We enjoyed our daily morning coffee looking out at the beautiful ocean. If traveling with young children, just keep in mind that the railings don’t appear to be child safe. ||Another great feature of the rooms at the Royal Atlantic are the kitchenettes which were equipped with a large mini-refrigerator, microwave, two burner electric stove and a coffee maker. The hotel also provides pots and pans, utensils, cooking utensils, plates, mugs and drinking glasses. ||If you don't enjoy dining out for every meal or are traveling on a budget, having a kitchen in your room is a great convenience. We even saw some guests by the pool enjoying full lobster feasts that were prepared in their hotel room, so anything is possible even with an efficiency kitchen!||The bathroom is on the smaller side and could use updating as well. It’s really a one-person bathroom but can accommodate two if one is showering and the other is standing at the vanity.||The room décor was exactly as it appeared on the hotel’s website. Yes, it was dated, and could use a facelift but if you’re not looking for or don’t care about a shabby chic room it’s easy to look past.||We spent most of our time enjoying the best of what Montauk had to offer and not sitting around in the room so the size of the room and the décor wasn’t a large concern of ours. That being said, a fresh coat of paint in the rooms and some minor improvements around the property would go a long way in sprucing up the resort. ||Service: Other than checking in at the front desk and ordering breakfast each morning we didn’t have too much interaction with the hotel staff. ||Common areas: Located in the main office right beyond the check-in desk there is a small arcade with a ping-pong table, arcade games, bubble hockey and skee-ball. More than sufficient to pass some time for the little ones or even teenagers looking for a hangout room. ||In the “courtyard” on the pool deck are tables and chairs and a few rows of lounge chairs. There was a great area to set up corn hole and this space could easily be used for an after-dinner hangout.| |In Montauk, D-I-Y bonfires on the beach are a popular evening activity. The hotel doesn’t provide equipment or set-up, so you’ll need to bring your own supplies. The 7/11 in town or local hardware stores sell firewood and a metal bucket or pan which is required.||Security: We always felt safe in the hotel and on the resort property. ||Food & Drink: You have two choices for dining on the property. The Restaurant and Bar which is located in the back of the hotel was open for breakfast from 7:00am-11:30am. We received a voucher for a complimentary breakfast for each person in our room. The vouchers didn’t include gratuity and there was a strange administrative charge of $1 per order regardless of whether we chose room delivery or pickup. We chose not to, but you have the option to dine-in for breakfast as well. ||Tip: Place your orders early as wait times were as long as one-hour when we placed it between 8-830am. ||The other restaurant on the property is the beachside bar and grill. We didn’t eat there and opted for lunch in town or pizza delivery to the beach. If you want something quick and easy though, the option is there.||Final Thoughts||Overall, the Royal Atlantic checked all the boxes for our first family vacation to Montauk. You really can’t beat its location and value. Our kids didn’t want to leave, and we can’t wait to return. It was...

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avatar
4.0
2y

For our family’s first trip to Montauk we chose the Royal Atlantic Beach Resort. Traveling with our two children we were looking for a family friendly hotel on the beach that was also walking distance to the plaza. ||Like any frequent traveler, I read numerous reviews on TripAdvisor and other travel sites before planning a vacation. I try to take each with a grain of salt as everyone has unique experiences when it comes to travel preferences. There are also expectations vs reality when it comes to what you’re paying for. I wanted to share our wonderful experience at the Royal Atlantic with you all. We enjoyed the Royal Atlantic for the location, convenience and great value that it offers.||Below are some highlights (along with some shortcomings) from our recent experience at the Royal Atlantic:||Location: The crown jewel of the Royal Atlantic is its spectacular beachfront location. It’s situated on prime Montauk beachfront between the Montauk Blue Resort and the Surf Club. Aside from being directly on the beach, we loved that the Royal Atlantic is less than a quarter mile (roughly a 5-minute walk) to the Plaza in town. Most days walked into town several times a day. Whether for an iced coffee or a fresh breakfast pastry from the Montauk Bake Shoppe, sandwiches for lunch from Herbs Market, dinner in town and then out for ice cream, the convenience was hard to beat. Because it’s so close to town, restaurants were willing to deliver lunch right to the beach (we used Bounce Beach Montauk as the delivery location).||Beach: The resort is located on beautiful South Edison beach. The beach was very clean and there was a lifeguard on duty (to the right of the Royal Atlantic) until 5pm each day. During our stay the Royal Atlantic did not offer lounge chair service for the beach so we were glad that we brought our own. During peak summer weeks the beach does tend to get crowded so we set up our chairs before breakfast to get a location we wanted. Daily beach chair service would be a welcomed amenity.||Pool: Our kids spent most of the day at the beach but on the warmer days it was nice to dip in the pool for a change of pace. The hotel has two nice outdoor pools. A heated pool staffed with a lifeguard in the center of the property (located in between the hotel and the beach) and a 2nd pool located across the street with some shaded cabanas. Towels for the beach and the pool can be requested at the main office (although they really should be available on the pool deck). The pool deck appears to have been renovated recenty and was well kept and clean during the length of our stay.||Housekeeping: We received daily housekeeping service, and the rooms were left clean and made up nicely. The outdoor hallways were rundown but at no fault of the staff. They were weathered as you would expect from an older beachside hotel. I never noticed trash or old room service left on the floor.| |Room: We stayed in an oceanfront deluxe room. The deluxe rooms felt more like a standard hotel room size and having this extra space was helpful for our family of four. Our room was located on the upper level which gave us an unobstructed view of the ocean. The view was stunning! ||We had a nice-sized balcony with two chairs and a table. We enjoyed our daily morning coffee looking out at the beautiful ocean. If traveling with young children, just keep in mind that the railings don’t appear to be child safe. ||Another great feature of the rooms at the Royal Atlantic are the kitchenettes which were equipped with a large mini-refrigerator, microwave, two burner electric stove and a coffee maker. The hotel also provides pots and pans, utensils, cooking utensils, plates, mugs and drinking glasses. ||If you don't enjoy dining out for every meal or are traveling on a budget, having a kitchen in your room is a great convenience. We even saw some guests by the pool enjoying full lobster feasts that were prepared in their hotel room, so anything is possible even with an efficiency kitchen!||The bathroom is on the smaller side and could use updating as well. It’s really a one-person bathroom but can accommodate two if one is showering and the other is standing at the vanity.||The room décor was exactly as it appeared on the hotel’s website. Yes, it was dated, and could use a facelift but if you’re not looking for or don’t care about a shabby chic room it’s easy to look past.||We spent most of our time enjoying the best of what Montauk had to offer and not sitting around in the room so the size of the room and the décor wasn’t a large concern of ours. That being said, a fresh coat of paint in the rooms and some minor improvements around the property would go a long way in sprucing up the resort. ||Service: Other than checking in at the front desk and ordering breakfast each morning we didn’t have too much interaction with the hotel staff. ||Common areas: Located in the main office right beyond the check-in desk there is a small arcade with a ping-pong table, arcade games, bubble hockey and skee-ball. More than sufficient to pass some time for the little ones or even teenagers looking for a hangout room. ||In the “courtyard” on the pool deck are tables and chairs and a few rows of lounge chairs. There was a great area to set up corn hole and this space could easily be used for an after-dinner hangout.| |In Montauk, D-I-Y bonfires on the beach are a popular evening activity. The hotel doesn’t provide equipment or set-up, so you’ll need to bring your own supplies. The 7/11 in town or local hardware stores sell firewood and a metal bucket or pan which is required.||Security: We always felt safe in the hotel and on the resort property. ||Food & Drink: You have two choices for dining on the property. The Restaurant and Bar which is located in the back of the hotel was open for breakfast from 7:00am-11:30am. We received a voucher for a complimentary breakfast for each person in our room. The vouchers didn’t include gratuity and there was a strange administrative charge of $1 per order regardless of whether we chose room delivery or pickup. We chose not to, but you have the option to dine-in for breakfast as well. ||Tip: Place your orders early as wait times were as long as one-hour when we placed it between 8-830am. ||The other restaurant on the property is the beachside bar and grill. We didn’t eat there and opted for lunch in town or pizza delivery to the beach. If you want something quick and easy though, the option is there.||Final Thoughts||Overall, the Royal Atlantic checked all the boxes for our first family vacation to Montauk. You really can’t beat its location and value. Our kids didn’t want to leave, and we can’t wait to return. It was...

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3.0
6y

We stayed at Royal Atlantic East Condos for a fall trip to Montauk. Here is is the good and the bad. Pros: location , location, location. The condo is right on ocean with magnificent views. The condo is spacious with full kitchen. Great room has modern,comfortable furniture with gas fireplace and large screen tv there are 2 1/2 modern bathrooms. There are 2 large decks overlooking ocean places Now for the cons: this place is in need of some serious maintenace. The paint is peeling in many places. There are shingles missing. The carpeting on the stairs is old and dated. One outlet was falling out of the wall. The tile job in the bathrooms is shoddy and while the bathrooms are modern all the plumbing fixtures are from another era(also kitchen faucet). The bedrooms say 1970 and the mattresses are not too comfortable. The kitchen is poorly stock.. we had big storm while her so we decided to cook in. It was difficult to make a meal.. the handle were coming of the pots. There was only one cover. The pots were terribly scratched and should be replaced. There were hardly any cooking utensils. I had to use a spatula to stir my sauce. When we went to set the table there were no wine glasses. I couldn’t believe it. We had to use water glasses. When we went to office to ask about some maintenance issues the young at the desk could have cared less. When we asked for extra hangers he said. “No”. That’s it. No explanation,nothing just no. My husband said where did they get him? Then there is the cost. Even in October it was expensive over 400 per night. You would think that for that price you would get better service and maintenance. I have been coming to Montauk for years and always wanted to stayed here because of location but frankly I am disappointed. I have stayed in many places in many resort locales and I would say this is near the bottom in terms of the facility. The Royal Atlantic needs to do some serious work here. The final issue is there policy regarding changes in reservation. We had booked with a friend. 29 days before we were due to arrive our friends had a family medical emergency where they had to travel to Arizona and are still there.. we called to see if we could postpone until a later date, even more off season. We were told no changes within 30 days at the condos. We weren’t asking for a refund just a change of date..I have done that before with other places and it has always been accommodated. Even with their competition here at Montauk. We had a nice time here at Montauk as always but I thought it would be very special accommodations and it wasn’t. I guess because of the location they can charge whatever they want and provide poor customer service. Also we had a big storm last night and sliding door to upstairs deck leaked like a sieve. It went through the wall and leaked into bedroom. My husband had to put a garbage can to catch the rain. The seal for the door is shot. Again poor maintenace. By the way this is my...

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