KidSport / Vail Toys — Hotel in Vail

Updated review:

Eric,

Thank you for the note. I appreciate the fact that you took the time to respond. Yes, I was indeed agitated as I felt it was not a proper situation to place a customer in.... ie: toys known to have a propensity for such a failure were out for display/handling - and the concept of signage for such didn't feel like fair approach for a customer. I'm actually not truly interested in the refund; rather, my real goal would be discontinue displaying any such items that are known to be problematic. Again, I appreciate that you responded and I have updated the review (would be a 5 star if I heard the toys were removed!).

Best to you, Daniel

The large, crowded store is packed with toys of all types (good!); however, my youngest child (age 6) picked up a "squishy toy" and the toy immediately gushed out some type of oozy-squish-goop within it. My son walked over to me and showed me the resulting mess all over the toy and his hands. I went to the cashier desk to show the store employee the situation and she promptly notified me, "there are signs all over the store about the squishy toys", and indicated that I was liable to pay for the toy, even as it was obviously defective. The employee pointed to a small sign indicating such that was hidden behind other toys at the front desk. The point of this comment is: the store should NEVER be displaying/selling a toy the has the propensity to be defective, and furthermore, who knows what the ingredients of that gooey substance really are? Are they potentially toxic?! Perhaps I should buy one, have it analyzed at a lab and pursue a path of recourse for exposing my child to a potentially toxic substance? To the Owners of this establishment: Please remove this toy and any such other toys that risk failure and/or potential toxicity to children. I would like to have my $15 bucks back for that; however, I'm not going to hold my breath that will ever be offered to me.

Daniel...

Nice little toy shop. The overall store size was quite big but the toy section is mostly isolated in a small basement room. Good for last minute Christmas shopping for the kids while in Vail. The people who worked there were very friendly and courteous. Free gift wrapping is a big plus. The 1-star off is only for the limited toy selection but again this is not...

Had to purchase some hiking shoes for my toddler. I completely understand the "vail tax" but the shoes on bought were "25% off on sale" but still over 65$. Turns out the same shoes are 14$ on amazon. C'mon. That's a 650% markup from their new price (90$) vs amazon. A...