The hotel is centrally located, the rooms are small but clean, the manager is very friendly and always helpful.
Be aware of the following points: The hotel is located on a big road with highway overpass - there is traffic noise during day and night, but we slept well with earplugs The bathroom is very small, we could use the toilet only sideways. As in other big cities, the toilet sometimes smells bad (probably due to overloading of the sewage system). Space for luggage is limited, if you travel with a lot and or large luggage, the room may be too small for you.
Nevertheless, we were happy to stay here and found it a good value for the money. We...
Read moreLocation: Strategic if you are travelling to Sapa via Soviet Sleeper Bus. Minutes walk, very convenient for early departures.Amenities: Not for long stays, ok for a night or two.We experienced a blackout due to faulty wirings in the middle of the night. I believe the front reception staff cum Facility tech, was Wee, very accommodating. But he handled all alone with the help of my husband within 30-45min.Service: Very friendly and good upfront service. Overall, was inconvenient but for the price you are paying for a night it was good night sleep. Wee should be heavily commissionioned to wear so many hats in that Facility. Was happy with his...
Read moreIncredible customer service. The staff here went above and beyond during our stay. Rami, and her sisters, truly made our time here amazing. Rami helped us with booking tours, buses and more. She truly embodies what customer care is. Along with the great staff, the rooms are incredibly clean, A/C, and it’s in a great location that is walking distance from everything we needed. One thing to note is that it is on a busier street so you will hear traffic, but being in the Old Quarter you can’t really escape that anywhere. Highly, highly recommend anyone to stay here- we did, multiple times throughout our journey in...
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