New Moon Hotel — Hotel in Hà Nội

We needed a room for 3 hours as we reached the train station at 4.30am and the next tour would start at 7.30am. ||||We approached the hotel and asked for the price of a room. The receptionist surveyed us from top to bottom and finally quoted 400k dong for a room. We didn't like being surveyed and quoted accordingly. So we decided to have breakfast instead. ||||While waiting for our food, we checked online on agoda and realized that 400k dong was their full rate for 1 night. Luckily we didn't go ahead with the room. ||||The food was horrible, terrible, inedible, disgusting, unhygienic, etc. Fried rice noodles were tasteless. Fried egg noodles were too salty, with just the taste of salt and nothing else. Omelette with bread was terrible. it wasn't an omelette. It was sunny side up with pieces of burnt food from previous cooking on the eggs. Bread was hard. Asked for butter and they gave a tub of margarine. Very unhygenic as other people have dipped into the tub with their utensils before. The rice noodle in their rice noodle soup was raw and uncooked. ||||We saw them drop some ice on the dirty floor and the lady picked it up and returned it into the ice tray which she uses to prepare drinks for us. ||While making payment at the cashier, they refused to give us the bill and they kept trying to sell us some tour package. When i asked for the bill again they said wait, then continued selling the tour package. ||||The toilet was small, dirty and cramped. There was no wash basin to wash our hands after visiting the toilet. So their kitchen staff didn't wash their hands after visiting the toilet and prepared food with...

Stayed here for just 4 hours, but it wouldn't have made any difference if it had been 5 minutes. God forbid overnight. It looks like a prison, smells like a prison, and might just as well be a prison. ||||We were dragged here by our tour company, who suggested it to be a useful stopover, whilst waiting to board to overnight train to Sapa. They thought we would like to freshen up, and use the bathrooms. Wrong! I generally like to come out of a shower cleaner than before I went in. Here, that would be highly unlikely. Thanks a bunch tour company. You're off my Christmas card list. ||||Here's a few choice reasons to avoid the NewMoon even if it were the last motel in burning hell :||||1. Dark||2. Darker still in the room||3. Even darker in the corridors. ||4. The beds must be handmedowns from Colditz||5. Open your bedroom door, and you'll bust your knee caps on the cleaning trolley that is parked perpetually in the corridor, 25mm away. Why the cleaning trolley is there, I have no idea. It clearly hasn't seen action since the war.||6. Showers and bathrooms are reminiscent of a bog||7. Depressing.||8. Wrong side of town||9. Right across the railway track. Might as well be on it. In fact, drive a train right through it.||||In short, do I have anything nice to say? No.||Is it quaint, no. Is it cute, no. Is it an eye-sore, yep.||||Time needed at this attraction...

While I hate leaving poor reviews I feel I need to here.. My tour set me up with a hotel for a few hours to relax and shower before picking me up again. I've read the reviews - smoky rooms and dirty sheets / towels - and thought I could rise above it. The reviews were true, smoky rooms and dirty sheets / towels. What I couldn't do was the black stuff coming out of the shower. Even when I switched from the shower head to the faucet then back to the shower head, black stuff out of both, didn't cease. Luckily I called the hotel I was at 3 nights prior and they said I was welcome to come by and use a shower. If you get put up here, the old quarter is not far. Perfectly fine to find another hotel for cheap and cab to the train station. I tried to give this place the benefit of the...