It was totally an unexpected luck to enter into San Premium Hotel after the check-out at a hostel. I was wandering the streets to find the better place to stay, and I found this hotel located nearby railway cafe with reasonable price. I was able to check-in the hotel immediately with welcome tea.
The breakfast is buffet with Pho-you can help yourself!
When I dropped by the hotel again for a free wifi(due to usim issue), I was asked to take my time at lobby out of rain with welcome tea. I do appreciate Kate, a hotel receptionist, who provided me a city map and a brochure with the detailed explanation like a counselor. (She even speaks some Korean and called my Korean name that I felt more friendly)
I was supposed to go for a tour for several days to Sapa and Ninh Binh, and I could keep my luggages in hotel. Thanks to the favor and the hospitalization, I enjoyed my tours more comfortably. It led me to decide to stay the last night in Hanoi in this hotel again.
The rooms are clean and tidy, everything is well-prepared; slippers, electric kettle, etc. (I’m not sure if there was a fridge in the room, you might as well check it out) First night, I stayed in a room with a queen-size bed and a bathtub. The second night after a couple of days, the room had twin-beds, a shower booth, and a small sofa with a table. Both of the rooms were great, and you can sleep well without noise.
I got a laundry service with charge-I asked for it the day before and received the clean clothes in a package the next morning.
Every time when I enter into the hotel, bellboys opened the door for me. I’m so obliged to everyone in this hotel for friendly and attentive hospitalization. (They even remembered my Korean name) If you want a memorable experience with reasonable price, you should visit San Premiun Hotel! I want to thank everyone for making my days in Hanoi! Now I have another reason to re-visit Hanoi, till then I’ll save money and hope to see...
Read moreBooked two family connecting rooms for two nights (Friday and Sunday) through Expedia for a good rate ($65/night/room). For some reason, the pricing on Expedia was better than the options from the hotel directly. ||We were only in Hanoi for 2 separate nights since we had an overnight cruise in Lan Han for Sat/Sunday.||The location is great - within the old quarter and about a 15 minute walk to the Hoan Kiem pond. ||The employees provided great service. Very accommodating and nice. I think it was Aimee who checked us in and she was lovely! ||The rooms were spacious and perfect for our needs. My sister and her family had one connecting space and me, my mom and nephew took the other room. The family connecting rooms have one queen bed in one room and the connecting room has two twin beds -- each space has its own bathroom. Beds were comfortable. ||The a/c worked great. ||The main issue they had while we were there were the elevators - they would act up and not work for a few hours and the maintenance person had to fix it. So if you caught it at a bad time (with luggage), it's a little annoying, but the staff were always available to help. Other times I just took the stairs.||The breakfast buffet was delicious. Regional eats + some American items for those who want bacon, etc. They had chicken pho one morning and it was really good! You can also get eggs to order. Also, plenty of fresh fruit and viet yogurt. ||The gym was perfectly fine. Used it one morning - it was warm unless you were underneath the a/c. ||The hotel kept our big luggage for the one night we were on the cruise. ||Overall, great stay in a lively area!...
Read moreIf you're looking for a quiet, cozy retreat amidst the chaos of Hanoi, San Premium Hotel is the perfect place. Just a few steps away from the local market, Train Street, delicious restaurans, and all the charm of the Old Quarter — yet the hotel remains surprisingly calm and peaceful.||From the moment I arrived, I was impressed by the warmth and professionalism of the staff. Be sure to reach out to Aimee — she helped me organize everything from airport transfers to day trips and even last-minute requests, all handled smoothly and at very reasonable prices. You can simply follow her suggestions and enjoy your trip stress-free.||The rooms are beautifully designed, super clean, and very comfortable. Breakfast was delicious, and I truly hope the hotel will soon open their in-house restaurant for lunch and dinner as well.||What sets this hotel apart is its outstanding service. Even laundry was returned quickly, neatly folded, and priced by the kilo — so convenient!||Aimee and her team are exceptional. If I ever owned a hotel, I would want to hire each and every one of them. Their attention to detail, kindness, and genuine hospitality made me feel completely at home.||Thank you for making my Hanoi trip so special. I can’t...
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