Hoi Pho Hotel — Hotel in Hội An

This hotel is lovely! If I had trip advised it before I booked it I probably wouldn’t of ended up staying here. We originally booked for 3 nights but ended up staying an extra night. Yer there may be a couple of stains on the walls or ceiling but at the end of the day it’s not a 5* Hotel and it isn’t a 5* price. We arrived at about 7am after a sleeper bus and we were offered a shower to get washed in and they would do our room as soon as possibly, they had it done by 9am! We seen a stain on the bed sheet so asked if they would change it and they did with no question. The cleaners come in every day and made your bed and gave you fresh towels, we haven’t even had that service in expensive hotels!||The menu may be a bit grotty but at breakfast time (which is included in the price!) you have a choice of about 20 items which are all lovely and tasty! I had tomato and onion omelette with bread and it does you until lunch time||The reception staff are so lovely and helpful and will do anything to make your trip better! They helped organise our cooking class, lantern making class, rent bicycles, where to get tailored suits from, what to do at night and organised our scooters to do the Hai Van Pass which was $17 with motorvina and motorvina charge $25 because we went to ask them how much they charged. The whole trip was just perfect and I couldn’t recommend a hotel more especially for the price of it which was perfect for us backpackers! ||If I come back in the future I’ll be sure to stay...

I've read some positive reviews on tripadvisor and booking.com. My experience wasn't so positive. The room we got was directly linked to the restaurant so we had little privacy unless we closed the curtains all the time. The room itself was filthy. There were stains on the wall everywhere, and the bed was not clean. The linnen was stained with yellow sweat spots, and so were the towels. The bathroom was terrible. There was a leakage somewhere in the shower cabin which made the entire floor of the bathroom wet. The wash stand smelled like poo or something rotten that I couldn't quite place, but the smell was very unpleasant. The staff were friendly enough. One thing I would like to point out as well: there is no 24hour service desk. We wanted to get something done at 2200, which isn't thát late, but there was nobody there anymore. Except for a man who couldnt speak English at all and was of no help. ||This hotel is really not very good. I can't think of one positive point. Hmm yes the location was good, but that's about it. A friendly staff should be a given in any hotel.||Don't let the cheap pricing of this hotel fool you. There must be better ones for the same price. If not, spend a little more on a better hotel. But skip this one, it's not...

I loved it how central it was. Great location for the money I paid. It’s right in the heart of the city, within 5 minutes from the river with all its fantastic restaurants and cafes. The staff was great, they gave me some advice on the sights worth visiting and also helped me to book a bus ticket to Saigon. They also have a bathroom with a shower on the ground floor, so I checked out early in the morning, spent the whole day on the beach and was able to take a shower before I took the bus which collected me straight from the hotel. They even gave me a towel even though I had to try hard to get it as the girl at reception tried telling me the housekeeper had left and they couldn’t give me one :) It was a nice little hotel after all! The only thing I was disappointed about was the cleanliness in my room. I stayed there 3 nights and they didn’t clean my room a single time. I went to reception after 1 night saying my room hadn’t been cleaned and asked for some clean towels. They game me some but still didn’t clean the room the next day or...