Have ordered many times before and tonight's order was disgusting. Completely soggy, no extras added that were paid for. Even rang the store for sauce change from BBQ to pizza and apparently that gets you no sauce!!! No resolution when I contacted store and lady I spoke to even said she just made the pizza herself with pizza sauce. Photo clearly shows this is not the case. Will never order from them again and will tell everyone I know. Not ok and on a very rare treat night for family. A massive disappointment!
UPDATE TO OWNER'S REPLY - Incorrect, I did not get angry. Yes I was frustrated, because I was lied to and no accountability was taken. I did not yell at her or abuse her, even when I was talked over repeatedly and treated poorly myself. When offered the pizza's to pick up I simply explained that I wouldn't be using a delivery service if I was able to collect. Uber do not make the pizza's, and there were many other options that could have been offered as an apology to show goodwill for an substandard product. I had phoned the store after ordering with regards to the sauce change so they clearly had the extras and changes on hand. Blame seems to be fully laid on the delivery service...
Read moreFatboyz Pizza in Surfers Paradise is hands down one of the best pizza spots I’ve ever been to! The crust is perfectly crispy, the toppings are fresh, and the portion sizes are generous. Whether you’re grabbing a quick slice or ordering a full pizza, everything is cooked to perfection. I tried the Supreme and was blown away by the flavor combination. The staff were friendly, and the overall vibe of the place is relaxed and welcoming. Definitely worth a visit if you’re craving quality pizza with a laid-back atmosphere!
I can’t rave enough about Fatboyz Pizza! The variety on their menu is impressive, catering to both classic pizza lovers and those looking for something a little more adventurous. I ordered the BBQ Chicken pizza, and it was absolutely delicious – loaded with toppings and the perfect balance of flavors. What really stood out to me, though, was the fast service despite how busy they were. It’s clear they take pride in what they do, and it shows in both the food and customer service. I’ll definitely be...
Read moreI love Fatboyz Pizza, me and my girlfriend decided to try this pizza as a first because my girlfriend wasn’t really a fan of dominos or pizza hut type of pizza so we wanted to try something new a different and so we ordered from here, we waited only 5-10 minutes and we ordered garlic bread and pepsi along with it, it was one of the best decisions of my life. it was one of the best pizzas me and my girlfriend have ever eaten, we always think about fatboyz pizza whenever we’re hungry, my girlfriend goes crazy and starts rolling backwards and fowards in excitement whenever i order fatboyz pizza im not even kidding, my girlfriend loves this place, and i also love how the pizza is fresh, and super cheap which is awesome for me and my girlfriend because we struggle with money, please never stop making your delicious pizzas, i love everything about...
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