Magnificent Tours Niagara Falls — Local services in Niagara Falls

TOTAL RIP OFF My wife and I took the 3.5 hour tour and expected much much more for the cost of this tour. $158.50 Canadian $$ after taxes. You are within walking distance of the Journey Behind the Falls and the Hornblower Boat Tour which is $19.00 CA $$ and $25.52 CA $$ respectively (prices found online before taxes) Buy your tickets online and you have no lines to wait in. The Journey Behind The Falls we were given 30 minutes which is "no where near" enough time to get through the lines if it is busy get back up the elevator and get back to the bus or the bus will leave without you. We made it to the bus only to wait another 30 minutes for stragglers which put our tour behind schedule. On to the next stop the Whirlpool which is free but to far to walk to. Since we were behind schedule the driver gave us 10 minutes and we had to be back on the bus. The third stop was The Hornblower Boat Tour. Here we were told by the driver stay on the lower deck in the back of the boat for the best pictures and because you can get off quickly to get back to the bus. It is not the best place for pictures he just wanted us back to the bus quicker. The entire trip we were being rushed from one place to another and although the driver did give us some interesting facts about the falls and the Niagara area the majority of the time we had to listen to him complain about the traffic being so bad. "I WOULD NOT RECOMMEND THIS TOUR" I would purchase the tickets myself and take the time needed to enjoy the falls at my own leisure. Behind the Falls and The Hornblower are very nice and would give them a 4...

I went on two tours with this company - the Epic Evening Tour and the Niagara Scenic Tour. Both tours were fantastic! The Niagara Scenic Tour makes it very easy to see the best of the falls, with the best attractions and vacation tips. It is far better than trying to see these attractions on your own because you have don't have to worry about parking fees, wait times, or driving in traffic. Definitely worth the price. The Epic Tour was amazing thanks to our tour guide, John McKinnon. He knows everything about the falls, and has such a fun personality. I'm thankful we were able to tour with him. The tour itself was a great best-of-both worlds when it comes to Niagara tours, with a delicious dinner included. I personally feel that the tour is best for adults or older teenagers. Initially, there was a mishap with our pick up from the hotel (for those of you who may be staying somewhere other than the listed hotel pick-up locations, I recommend you be picked up from the Marriott Fallsview Hotel and Spa). However, the director Karen Peters worked with us to make sure we were accommodated. I was really impressed with how well they handled the situation. Truly the sign of a great company. If you have any questions I recommend you call them because they are very helpful. Overall, we had a great experience, and anyone who is visiting the falls should go...

Just book on your own!! Through Marriott they charged us 317.02 for 2 adults. Actual price is closer to 100 CAD. The tour we wanted was "having bus issues and was unavailable" so we decided to do the Scenic Tour. Everything was rushed and we still had to wait in line when we got there to get our tickets?? Zero direction when you get there. After each spot we ended up waiting for the same people who were late every stop. The entire 'tour' could be done in an hour...not 3.5. I would give 0 stars if I could.

Oh and we had another tour set up for wine tasting...however similar story again. Bus got a flat tire the day before AND they needed that bus for a different tour. So they cancelled our tour with no alternatives the day before.

Absolute waste of time and money. And how does a tour bus company have so many issues with the buses???

If you're in Niagara falls, just walk down to the tours or take the WEGO. The behind the falls tour was OK, nothing spectacular, but glad we did it. We had a great time on the Hornblower and would recommend to anyone. Price for behind the falls is approximately $22 cad and hornblower, which is a 3 minute walk away, is roughly 26 cad.

Hope this helps someone else avoid this disgraced...