Uniqlo — Local services in Strasbourg

Try your luck online unless you are 100% of what you are buying and do not anticipate needing after sales support. Wonderful clothes but unhelpful staff. I took back a pair of trousers without the receipt - not ideal but not unheard of practice for most businesses. It still had the tags on and I was looking for exchange, not reimbursement. The manager was extremely rude in telling me that I had no proof of having purchased the trousers that I was holding in my hand, her words were ‘nothing to do’, without even a good morning first. A person in front of me had already made an exchange without the receipt, which she kept denying even though it took place in front of my eyes. Cherry on the top was the remark that ‘this is Uniqlo’, like it is supposed to mean something. This is why you don’t put children in client...

Uniqlo is originally from Japan, the goal to make good quality clothes and they manage this year in year out really well. Must haves, Airism shirts for the summer, V-neck for under your perfect shirt and tie. No more sweaty wet spots because Airism regulates this, no strange smell after a long day of a exhibition! Must haves, Heattech shirts for winter, again it regulates. Kashmir wool sweaters, little Goes Down jackets.... And the quality is lasting longer than you...

Waiting for 10 minutes at the queue, and just before reaching the cashier, we have been informed that if paying by credit card we should proceed to the "automatic" cashiers, so the task of checking out and paying should be done by ourselves. Thank you Uniqlo for this unpleasant experience and for the very nice idea of instructing us to do the job of your...