Bank of Ireland — Local services in Dublin

My father is an idiot. Important contextual information. In summer 2001, my father, brother of then 13 and I went to Dublin on a city trip. He refused to book accommodation in advance. So we arrive in the city and go the tourist office to make a booking. Had to settle with a business hotel on Harcourt Street ($$$). As it cost more then he could withdraw in a day, he would make three payments. On day three, no more money was available, reached the withdrawal limit. Spent the majority of the day at the B of I, getting money wired from his Belgian bank. In the end they closed for the day, no money. Luckily for the time difference, the B of I was still open. Seeing an incompetent idiot with two underage children and no money to pay for accommodation, the kind lady that had been facilitating us, took pity, and borrowed us the third withdrawal. She was absolutely amazing. And by extension, the B of I was absolutely amazing. Will never forget that there is such a thing as...

The worst bank in Ireland and the worst bank I ever had an account with. Website is a joke, their service is slow, definitely not user friendly, their security is also very bad. I had many bad experience with their costumer support and the way they handle any issue you have. Once I opened a complain and I am still waiting to hear back form them. Overall this bank is sooo bad that I am taking my time to come here and...

Great location and so so services offered. Lack of customer service it seems. When you call in you are left on the call for way too long till someone answers, and they often cant tell you anything. Calls backs are rear so you have to chase again. Walked into the bank at 2 and only 1 person in customer service area, and a few people already waiting inline. Stood for 15 min and left. Main building but there is no...