Farmacia Del Mare S.N.C. — Local services in Riomaggiore

These chemists should be awarded the golden palm of the less empathetic and professional pharmacists on earth. We stepped into their pharmacy (as we had been advised by the sailing team on the boat that had just sailed us from Levanto to Riomaggiore), holding our screaming four-year-old son in our arms. The poor little thing was in agony after his tiny forefinger had been crushed in the toilet doors on board the boat, minutes before. He was screaming in pain. I know this is quite a noisy entrance, but what can you do with a toddler in such pain? My husband, my wounded son, my 2 daughters and I were in utter shock when the only response by the stern lady pharmacist was to propose to sell us a kit that you place in your freezer for a few hours to make ice to relieve the pain (like we go on a daytrip with a portable freezer!!! It was really insulting and cold-hearted). She looked at us with disdain and a callousness that will remain engraved in my heart for all my life and she wouldn't even have a look at our son's wound. We just needed a health expert to have a look at the wound and tell us if it looked broken or not. To know if we needed to rush to the nearest hospital in La Spezia or if opposedly, we could take it easy, disinfect and bandage the wound and let it heaL by itself over time. In France, pharmacists always help out when you show up with a wound, especially if a young kid is hurt, crying, bleeding and visibly in agony. There, in this temple of callousness, we were just told not to bother the clients (there were next to none as it was early in the morning...) and to get out and go the the "Croce Bianche", up Colombo Street. They meant the "Croce Verde", which was closed. And where, when it finally opened, we were told there would be NO DOCTOR working on this day. We'd have to wait until the next day to be counseled or have an ambulance evacuate our son to La Spezia. As we didn't want to mobilize an ambulance just for a finger, even if it was not looking good at all and maybe broken, I naively went back to the pharmacy, thinking that now seeing there was no other medical assistance in Riomaggiore for the day, they would agree to at least have a look at the wound. But the only thing thing they did was ask: "Finito?" as in "Are you done breaking our balls now?" and sell me Teenage Mutant Hero Turtle bandaids and a citrus-based disninfectant, saying: "Il bambino will like the turtles, va bene", with a self-satisfied smile. I know these 2 pharmacists must see tons of tourists everyday and must be quite sick of it (though their bank account must not be so sick of this affluence...), but if the sight of a kid in agony because he just got his finger crushed, of his parents on the verge of crying because they just don't know where to find help and medical assistance, doesn't spur the least bit of compassion and desire to do their job, then thet definitely are NOT FIT FOR THE JOB. As someone says below in another comment, they're just drug sellers and "scam artists". If they were French, their motto would probably be: "Marche ou crève". Their lack of humanity and sense of duty is utterly unprofessional and...

Professional and courteous. Went out of their way to provide service. 20 minutes for a rapid Covid test for travel, providing all the documents printed followed by a link from ministry of health for electronic version. The only pharmacy in Cinque Terre that offers testing....

This pharmacy in Riomaggiore, Cinque Terre, has literally anything you could possibly need…from insect repellent to eyeglasses/sunglasses to GOOD makeup (I can’t live without lipgloss and they had LOTS) It’s right on the Main...