Van Cleef & Arpels (Osaka - Shinsaibashi) ヴァン クリーフ＆アーペル 心斎橋店 — Local services in Osaka

The service was terrible. I tried to make an appointment with the salesperson and they gave a couple who came after me my turn. They were going to make me wait 30 more minutes for a reservation after they gave my spot away. Additionally, the person at the door made me very uncomfortable. He was staring at me the whole time and would constantly look me up and down for the clothes I was wearing. This was my very first experience at a Van Cleefs store and I was very excited about buying something for recovering from cancer. Glad to know I that I will be taking my money elsewhere and to never give VCA my time of...

I had an extremely disappointing experience at this VCA shop. The service was terrible, and the staff had a bad attitude from the start. Every time I inquired about an item, they kept saying it was “sold out,” yet I saw someone else trying on exactly what I was looking for. It felt like they had no interest in helping me at all.

This was a complete waste of my time, and I left feeling frustrated and undervalued as a customer. Given this experience, I will never be coming back. Truly disappointed...

This was my very first Van Cleef & Arpels purchase, and the Osaka branch made it an unforgettable experience. They welcomed me without an appointment, and the sales associate was exceptionally polite. To top it off, they even offered us chocolates! A truly delightful experience overall. Highly recommended! Tip:...