WSP Osaka Shinsaibashi Store — Local services in Osaka

ChatGPT recommend that I visit the shop for Akoya pearls. Arrived at around 11.30 am and was met by Ms Yuika. She enquired if I had a budget. I told her I was looking for a hanadama pearl necklace. She showed several necklaces and after several tries, I decided on a 7 to 7.5 mm strand. She then recommended a hanadama pearl necklace with an earring set which she said is of a top quality equivalent to mikimoto. The pearl sizes were all very uniform and had a pinkish hue. My wife liked another pearl pendant with a chain and I added it to the set. In total it cost slightly more than 700,000 yen. The service here is top notch. All the staff were very patient and we conversed using Google translate. Ms Yuika explained how to care for the pearls and she also recommended to change the silk string every 4 years and the service is free (lifetime). They even printed a label in English to be added on a product description card which was in Japanese. You need to bring this card if you want to restring your pearl necklace. That is the attention to details and effort they go through for customer service. Thank you Ms Yuika, Ms Zhu and Manager Tsuna for your...

Their pearls are as impeccable as their service. All pieces are also decently priced - it isn’t touristy, and you can definitely trust their mark of quality. The language barrier is no issue, they use translation apps to ensure they truly understand what you’re looking for (I used google translate to respond and it worked great.) Look for Sano, she is extremely patient and attentive - she went above and beyond for us when we really wanted a piece but found there was an accidental defect, she made it so that we could collect it in the next city we were visiting. This is my second time visiting ENWSP and I can confirm that the pieces I bought 2 years ago during my first visit have remained as beautiful as when I first purchased them. Their pearls don’t lose their luminosity. Definitely a stop you have to make if you’re looking for high quality pearls at...

My mom and I first visited the Kyoto store in-person and were looking for two specific pendants to purchase after looking at their products online. The sales associate there refer us to the Osaka store for the items we were inquiring. We ended up purchasing one of the pendants which we thought was a very reasonable price for all the materials including - 18k gold, pearl, and diamonds. The sales associates at both locations are very courteous and kind. Additionally, it looks like they have a decent amount of foreign customers also looking to purchase Japanese...