Tudor - The Exchange TRX — Local services in Kuala Lumpur

I recently purchased a Tudor Black Bay 58 from the Tudor Boutique at TRX Mall, and I must say — the experience was top-notch. The team there offered exceptional service and genuine hospitality throughout the entire process.

I ran into an issue with my card during the purchase, but they remained patient, helpful, and professional while I got it sorted out — which really eased the situation.

A special shoutout and thank you to Macson, the sales advisor who attended to me. He was knowledgeable, courteous, and made the whole experience feel personal and smooth. If you’re visiting the boutique, definitely look for him!

Highly recommend this boutique for anyone looking to pick up a Tudor...

I recently purchased my Tudor watch from the Tudor Boutique at TRX Mall and the entire experience was truly first-class.

A special mention goes to Samantha Poo who was incredibly helpful, knowledgeable and resourceful throughout the entire process.

She took the time to understand what I was looking for, patiently explained the details of each model and made sure I found the perfect Tudor that matched my style and needs.

Her genuine passion for the brand and outstanding customer service made this purchase experience not just enjoyable but memorable.

Highly recommended for anyone considering a Tudor timepiece. The experience here goes far beyond just...

I commend Tudor TRX in Kuala Lumpur. After visiting several watch retailers to assess the market, Tudor distinguished itself. My watch purchase is driven not only by aesthetics but also by the brand's design philosophy and intended message. Sam, the sales associate, provided exceptional service, attentively understanding my preferences and presenting various options. Her patience was remarkable throughout my indecision. I am highly satisfied with my purchase and will certainly return for future acquisitions.

Thank you Samantha for your...