I was a little underwhelmed to be honest. It really didnt have a good vibe at all, unfriendly staff on the particular day I visited, didnt even get a hello, just a stare, Im obviously not uber hipster enough....or at least that is the feeling I got. I had brought my daughter in with me, who'd had a big sort out of her wardrobe, hoping to earn a few dollars for the school holidays. She brought in a box full of lovely, clean, fashionable and hardly worn clothes, some still with the shop tags on them. We were greeted at the counter with a sign saying that they generally dont accept these labels...(and there was a very extensive list of clothing labels)from many major retail stores, so we had to turn around and take our perfectly good clothing home again. It was very disappointing. Their mission statement of recycling to save the landfills seems not all together accurate. Its seems it is only very high end clothing and not your everyday mainstream stuff, which cuts a whole lot of people out of that market. I guess I will take my clothing to the Sallies, Red Cross or the SPCA shop at least they will go to a good cause...
Thanks for your offer to donate our clothing to charity, but I prefer to do this myself to charities...
   Read moreI came in on Thursday with a friend of mine and had a pretty upsetting experience. I am disabled use a walking stick as a mobility aid. Your store only has one disabled changing room. I stood waiting to use it for about 10 to 15 minutes as one of the staff went in and out of it trying on pieces and showing her coworkers, in this time she saw me waiting and avoided eye contact and 2 other changing rooms became available. Due to my disability, I cannot use the small changing rooms. When she finally came out and I could change I saw that there was no chair available to me. If I had been visiting without a friend, I would not have been able to try on any pieces. I felt so unwelcome and blatantly disrespected that I left without purchasing any of the items I had picked up and loved.
As I left, my friend went back in and told the staff member that held us up that she had made a mistake. My friend said that she took no responsibility and deflected the blame. Iâm very disappointed and upset by this experience and have let my other friends with disabilities know how they can expect to be treated when...
   Read moreLove, love it. Love the whole concept of selling your old clothes for the new generation to enjoy and making some money out of your beloved items. Came upon them after seeing their shop in CBD. I was curious and the staff explained very well and I'm glad that someone has decided to make a biz out of these. For far too long, we've been giving away our goodies not knowing where the money goes.
They have everything... from branded to your street ones from sizes 0 to I think around size 16. They even have a Men's section which is wonderful. I do wish they would cater to the plus size as well.
Everything about selling and buying depends on the seasons and requirements which were explained in their website and how they do. You can either can get paid in cash or through your bank once your clothes sell.
Highly recommended if you have some forgotten and unused items at the back of...
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