Based off other reviews, I thought it would have really good bedside manner (which is something really important to me considering I hadn't really had this specific service done before) but I had the complete opposite experience. First red flag was when I answered "yes" to some of the questions on the intake form but none of the staff spoke to me about it. It wasn't until we were about to start that I realised we wouldn't be talking about aftercare and the health concerns I should be aware of. Most places talk through that with you especially if it's your first time. So I asked about it and at that moment, I found out the woman doing my wax didn't speak much English so she had to get another staff member in to talk to me. After that, she got me to undress even though I had the eyebrow + brazilian package and we were doing my eyebrows first. Not sure if you're meant to be half-naked when you get your eyebrows done. Then while she was doing my eyebrows, she called in (in a language that wasn't English so I didn't know what was happening) another member of staff to check her work so a person walked in unannounced while I was in that half-naked state. Again, very awkward and uncomfortable for me. The rest of it went as expected apart from when I tried to tell the woman doing my wax that I didn't want anymore done (I was ready to tap out at that point, the pain was too much) but she kept waxing even when I told her to stop. She said something along the lines of "I don't like having hair on this part. It's annoying for me" which is a really weird thing to say and it made me feel even more uncomfortable. Also they should make use of air conditioning because it got extremely hot and sweaty in the room, which didn't help with the discomfort. The place was clean and professional-looking but that experience makes me never want to go...
Read more"WOW!" is my first impression of Bonita Brazillian.
I am a new customer and I've went in for my first tanning session with Bonita Brazillian Newmarket today. I am so beyond impressed with this place and had the most loveliest specialist Dani who has made me feel very comfortable and confident in my first tanning session ever.
I had told the specialist, that they've now gained a new regular customer. They are highly efficient and very professional in what they do and the services they provide. The atmosphere is very peaceful, and the environment is lovely, well-organised and very clean.
I most definitely will be back again. Thank you Bonita Brazillian for making my first tanning session, the best first tanning session ever! I am beyond happy with the results and feel more confident in myself.
I will be back, thank...
Read moreI have been waxing a Bonita for nine years. They are always very professional and respectful towards the client. The staff is well trained and they keep the quality and consistency across the staff. If there’s someone being trained they always ask permission to train that person while waxing you. They also ask if we feel comfortable going with someone who’s been trained. Although I’ve been going there for nine years they still ask permission to come inside the room without a fail. The service and the quality are 10 out of 10. I remember struggling to find a waxing place I liked. The moment I found Bonita I never looked back and went anywhere else. Thank you Ju and team for the work you do, I...
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