Genève-Jardin-Anglais — Local services in Geneva

We went on a dinner cruise with CGN on our last night in Geneva and encountered with a negative experience during our trip. To set the context, we are both Asian looking and in our 30s, which we felt could have contributed to our experience.

Despite making a reservation for dinner and holding the First Class Swiss Travel Pass, we were asked several times if we belonged to the first class cabin and the servers (with the exception of one kind lady), largely ignored us for the entire night. Only the lady took our order, served us, cleared our plates and collected our bill, while our attempts to get the order servers' attention were largely ignored, even when we walked up to the counter.

Never have we encountered such level of service during our trip in Switzerland so far, and we just felt embarrassed and out of place throughout the 3 hour journey. Despite the dinner cruise being marketed for tourists, we strongly encourage you to avoid it if you look Asian, young or do not fit in.

The food and view were great though, and we enjoyed these aspects of the trip, but unfortunately our night was marred by how we were...

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