Regus - One Alliance Center — Local services in Atlanta

This is not about Regus One Alliance Center specifically, but during this COVID-19 crisis, I can without a shadow of a doubt state that Regus is by far, by far, the worse company I have dealt with during the crisis. Most companies I dealt with ramped up there response and/or put programs in place to apply flexibility. Regus did the exact opposite. I couldn't reach them at all and they kept charging my credit card. They wouldn't let me change the payment options online. I had to call my credit card company and block Regus. The result? Debt Collection Agency demanding payment for services I can't and don't want to use. I finally got a helpdesk person on the phone. Response? Contract = contract, COVID or not: 'You can't get out of this and need to pay'. I called the local Area Manager on her cell phone. Same answer. By far the worse company I had to deal with over the past few months. I urge anyone to NEVER get into a...

HIGHLY DO NOT RECOMMEND. 0/5 STARS!!!!!!!! Very unprofessional company that has tons of hidden fees. Be aware when signing up with this company that you will receive $30+ a month extra in hidden fees. I reached out to this Branch and spoke with Erika. She informed me they automatically enroll you in mail forwarding whether you agree to it or not and are charged $30 a month for this. I called to get a refund and none was granted. I have been with this company for literally 61 days and have been billed 2x/month for 2 months straight. I REPEAT, HIGHLY DO NOT RECOMMEND. 0/5...

These people don't care about you. The worst experience I have had in a very long time. I'm really trying to give them the benefit of a doubt, but the company just keeps proving how little they care about their customer. We have a physical location in Lilburn, but we wanted to have a few smaller hubs around the Atlanta area, and one in Buckhead. Unfortunately, I picked this place and I feel like I have to go back and apologize to...