ATown Grillz — Local services in Atlanta

Decided to go here for a 4pc 10 karat upper grill after two friends had gone recently for the EXACT same thing. They paid no more than $400. This is what I expected even though their site said $350 (down from $375). Neither of my friends had appointments when they went just as a disclaimer. Also, I saw DMs between one of my other friends & this business where they even quoted the same price to them.

So, I walked in as well, prepared to have the same product. Long story short, I was quoted $700+ which caught me way off guard. Then we were given a very confusing reason as to why the in-person cost was almost double the online cost. The story still doesn’t make sense to me. My only guess is they didn’t want to do the grill? Maybe I wasn’t coming in for an expensive enough service? Idk, but the guy with the locs that quoted me also mentioned it was his bday so maybe that played a part. Still not justified.

I was super excited to support them after seeing their work both online & in-person but definitely felt like I was being lied to or taken advantage of by my own people in my own city.

Needless to say, I left & went to another place & not only got my grill same day, but paid less than $300 for the exact same thing. I needed the grill for a project I’m working on & would’ve been honored to list them for the service. I’m a huge advocate for supporting Black Owned & Operated business, but this is an occasion where I should’ve gone with my first mind. Unfortunately, I wouldn’t recommend...

Potential buyer beware. Please do your research. I can only speak from my experience. I brought my 8 yr old son to this location mid dec 2023 to get a grill for his birthday. We were initially told via text he cld get bottoms, upon arrival we were told otherwise. If I knew what I know now, I wld have left. So the guy with dreads assisted us, and upon payment he was adamant about me paying with paypal or venmo. I urge you please don't pay with these options use credit. I was given a 2 week turnaround, when I reached out for an update, unfortunately I have been given the runaround. They dnt respond by phone only text, and that's if they even respond at all. They literally tried to scam me, thank goodness for BACKCHARGING. If you are from out of town, don't even consider this place because they will take advantage. The bad reviews on here are real, and they are also banned from the BBB, that should say alot.

Update response to owner: you are a liar trying to save face. You are unprofessional, and don't follow through with business. No my son did not get his grill, but I got my money back by disputing you fraud. I paid with credit, smarty. So step off your response is false and irrelevant. I DO NOT RECOMMEND, THEY DOWNPLAY EVERYONE WHO GIVES THEM...

Ordered two fangs on May 3rd and I payed for expidited shipping. I was told they would be done and shipped out in 3-5 days.

It has now been over 3 months and I am still waiting. I have contacted the store and owner multiple times to resolve this issue. I was even told that they were done and that they would be overnighted to me. That was on June 12th. I contacted them Jun 16th to try and get a tracking number and was ignored.

I then contacted them aug 7th and was told that they thought I picked them up even though I paid for expidited shipping.

Unfortunately I still do not have my product, I just want what I paid for.

Edit #1: Was texted by the owner at 11am the day of writing this review from the number I have been texting with, he says I haven't spoken with him.

He also says that my order has been picked up, so it seems that my order was given to the wrong person, as I live 2 hours away and have no reason to drive down when I paid extra $$ for expidited shipping.

I am still awaiting some kind...