The Dagny Midtown — Local services in Atlanta

Here is my personal view of the building having lived here for 9 months. I have been fortunate to live in many different cities and countries, renting apartments in all of them. Previous to living at Hanover Midtown we lived at the Lilli, 3 blocks North in Midtown, a smaller boutique building which I know people look when making a decision on living in the area. I would approach the Hanover with caution. 1) It has and will have a building site next to it for at least another 12 months. If facing the North then be prepared. Not the building's fault but be warned of excessive noise throughout the day 2) In 2020, whether you agree or disagree, the science strongly suggests to wear a mask in enclosed spaces to mitigate the spread of Covid-19. You do it to be part of the solution. I would say 50% of residents in this building wear a mask in indoor public spaces and the management to date have been unprepared to enforce a robust policy or even update signage. There's a real lack of community spirit here, perhaps something you will always get as a result of the size of the building and the need to fill it. So be prepared to be in a nice enclosed elevator with 5 people not wearing masks and refusing to do so even when you politely ask....3) We have had serious issues with a neighbor for 8 months and complained. We've just learnt that the challenges have been known by management and they were aware of the specific reasons for a long period of time. There has been a total lack of support and inactivity to address a problem. Good luck to the next people in this apartment 4) The location of the building is great being close to Piedmont Park. But be warned that you are between Peachtree St and Juniper St which are major throughfares for emergency vehicles day and night. I've lived in central London and Manhattan for over 10 years. These are global cities but the noise goes through the Hanover building day and night, more than I have experienced. As mentioned, we previously lived in the Lilli. This is situated in between these two throughfares but no where near as noisy. The quality and the finishing on the Lilli really shines through to provide a superior living experience. I've learnt my lesson here. This might be the story of large rental buildings in Atlanta versus smaller buildings but have been extremely disappointed. In my experience this building fails a number of tests. This especially when the building markets itself as a luxury building. On the plus side, the building now has new management who could tackle some of these challenges within...

Avoid this building at all costs. We moved into what used to be called Hanover in December 2019 and it was an incredible place to call home. Over the last 6 months; however, we’ve been eagerly counting down until the end of our lease. Our neighbors have had several instances of domestic issues, waking us up at 3am several times with visible door damage seen the next morning on our neighbor’s door. Michael, a new concierge hire, has absolutely no idea how this building works and often talks down to residents. Today, my grocery delivery got “lost” under his watch as he explained that it wasn’t part of his job description to manage who comes and goes within the lobby of the building. For some reason, whenever he’s working, something goes amiss. On another instance he proceeded argue that a car without resident signage trying to enter the garage was “okay” because it could be a guest - all this after several break ins within the resident parking garage which is limited to residents ONLY. The problem doesn’t stop with Michael. Leasing staff are absolutely inconsiderate, often ignoring residents as we’re waiting to be helped while you can see them hanging out in their offices. Don’t even get me started on Madison - despite several signs and several emails from the property manager Joe, I’ve NEVER once seen Madison or Michael wear a mask. Sadly we’ve emailed Joe several times about all of these concerns and despite his promises to address them, nothings been resolved. The staff here is not fit to run a building of this caliber and have driven this property into the ground. Midtown is a wonderful place to live, but please pass on the Dagny and save yourself the trouble. We and several of our neighbors are eagerly counting down the days until the end of our leases.

For those of you looking at reviews, please be sure to sort by newest. Any review prior to September 2020 correlates to old management and is no longer accurate

The one star on this review is for the wonderful concierge staff who are great, especially Marquelle, who has stayed on from Hanover management. The new security they’ve hired is very kind and maintenance is always spot on and timely. Finally we absolutely love the beautiful view and the amenities, which again Carter Haston has ruined by allowing there to be feces in the stairwell and trash on the floor. Please see the attached picture which I hope will steer you to look somewhere else as it is a frequent sight in...

I wish I could give one star as this is my first exposure to the luxury apartment market in Atlanta. I am relocating for a job there.... I have all the flexibility in the world but my time is finite. I’ve moved before. Gone all over the world for work. I can’t tell you how many apartments I’ve held remotely... normally you just bring your fees and credentials in on moving day like your ID, proof of income, etc. Well, not this place. I was sent an email detailing an exhaustive list of documentation i would need to procure in person within 24 hours of my application or my apartment would not be on hold. Why?? I’m not moving until MARCH! Why should I have to fly to Atlanta to present documentation for some sort of manual review. I thought the point of electronic applications was to reduce paperwork and to standardize a screening process. It seems (and there are many articles on linked in and elsewhere about this) that “luxury” buildings are putting in manual reviews of applications that would be systematically approved in order to screen out candidates they find to be less than desirable. This leads to race, age, and all kinds of other discrimination. Approvals for housing should be relatively blind. Set a standard and criteria, let the system do the job you’re paying it to do, and approve and deny every individual based on that standard. I am checking into some fair housing laws in Atlanta as I can’t imagine the email I was sent was in accordance with these guidelines. Additionally, I was asked for this in person “interview” or review AFTER I had already paid the application and “Admin” fees; which technically I shouldn’t have been submitting since it was told to me that I was apart of a preferred employer group.

I called the office to ask about my application status and was told someone would get back to me to clarify. No one got back to me and I clearly couldn’t hop on a last minute flight to reserve a simple apartment, so I contacted my bank to dispute the charges.

Atlanta is becoming a hub of business. So many large companies are there or coming there. You WILL have people coming from all over, from all walks of life, who seek residence. These are good people. I would strongly suggest this property put a process in place to accommodate these shoppers. Not everyone has the leisure to come in person and the LEAST you could do is respond to people via...