If there were a sixth star, I'd gladly give it to Harry Winston in Bal Harbour! My experience there was nothing short of extraordinary, thanks in large part to the impeccable service provided by Viktoria and Noreen. From the moment I stepped foot in the store, I was treated to the epitome of luxury and elegance.
Viktoria and Noreen truly set the gold standard for customer service. Their knowledge of the Harry Winston brand and its exquisite offerings was unparalleled, and their passion for what they do shone through in every interaction. Not only were they incredibly professional, but they were also warm, personable, and attentive to my needs.
Whether I had questions about a particular piece or needed guidance in selecting the perfect engagement ring, Viktoria and Noreen were there every step of the way, providing invaluable assistance and ensuring that my experience was nothing short of exceptional. My fiancee and I ended up with a breathtaking ring and will be getting our wedding bands from HW as well.
If you're in the market for luxury jewelry and desire a shopping experience that exceeds all expectations, look no further than Harry Winston in Bal Harbour. And be sure to ask for Viktoria and Noreen—they are truly the epitome of...
Read morePoor service. Stuffy atmosphere and Maria made me feel unwelcome from the start. I asked to see a simple bracelet and she immediately quizzed me on my budget—like I couldn’t afford it, so why bother showing it to me? The store was practically empty on a slow Sunday, yet she couldn’t be bothered to do her job without turning it into a sales interrogation. Left feeling insulted and definitely...
Read moreZenda is very knowledgeable of all the products. She has been nothing but helpful, patient, and overall excellent with me from beginning to end. If anyone is looking to buy from here they should go to her. ...
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