ALO — Local services in Baltimore

This purchase (performance fleece tech gloves) was the first time I shopped at this establishment and I assure you, it will be my last. I purchased the performance fleece tech gloves in Baltimore after I forgot mine back at home down south. I paid $50 for these gloves and to say they were pricey is putting is lightly. I later saw something similar at CVS for 8.99. They claim to have fingertips for phone use but did absolutely nothing when I tried using my phone. The worst part is we bought two pairs, one for my friend and one for me. That's a one hundred dollar bill down the drain!! They have false advertising claiming you can use your phone with them. There's ZERO tech to the gloves- again, false advertising. Do you know how insanely annoying it was to have to take off the gloves every time we needed to use our phones!? If you're going to sell gloves at that price point the least you can do is get that one piece right- fingertips. Its preposterous!! I actually have a rather large collection of gloves at home and these rank at the very bottom. I will never shop here again and not only that, I will save my family and friends from...

Mixed experience. When I entered, two employees were having their own conversation, they looked at me and said a brief hello. I feel like they didn’t pay attention to me because they were either more interested in their own conversation or didn’t think I would buy anything. When I entered, the other employees were super nice and friendly. There were so many employees on the floor and some of the areas are tight so I felt weird. I was getting a gift card for my friend. They didn’t have any displayed which was strange to me but idk. There was only one person at the cash register. She was very kind and helpful. The gift card thing was weird because they had me put my email just in case it was lost? Idk. Mixed bag for employees but I got...

I live near this Alo and today was my second time entering the store with my girlfriend. Both times we entered no one greeted us despite many employees wandering all around. The vibes here are just bad, we were the only customers in the store today and we were given 0 attention, not even a hello. I had to find an employee just to ask where to find something, then I was given a general direction instead of being walked over. The clothes are massively overpriced but that's a different story, when your brand is luxury you expect a generally good level of customer service and attention, but that is...