lululemon — Local services in Baltimore

I have walked into the store to either purchase things for myself or for my organization’s wellness program and neither time has been stellar. I’m never greeted when I walk and I’m never offered any assistance. Earlier in the week I received a VIP invitation to shop an hour before the store opened (8a-9a). When I entered at 8:10-8:15 I didn’t feel like a VIP I just felt like someone was taking up space.

When it was finally time to check out I asked if taxes could be withheld from the purchase since the organization was a nonprofit and I have documentation to support my ask and the answer was no. Without further investigation or even checking...

I bought a define jacket on 8/12/2022, the seller over the phone guaranteed that i would receive it on time for my daughter’s birthday last weekend. Fedex has it on delay and lost on transit, so i called Lululemon store at Harbor, Baltimore, the floor manager who refused to give me her name, says she is new there and told me to call lululemon instead, not the purchasing store. Lululemon in the other hand says they can’t track it because its not a online purchase. So i called the store again and i got the same response. Who in the Lululemon world is responsible for taking care of this? What the heck, people is not valued as...

Just left this location! Shopped today with Nila and Stephanie who were both great. These two ladies worked well together as a team to help me find the training shoes I wanted. Let me also say that great service is a sure way to get customers to spend money with you. Thank you ladies for making my shopping experience a great part of my morning. Shout out to new employee Rachel who also entertained me with conversation because I thought she was shopping. Keep up the good work ladies. Unfortunately I had to return these sneakers!! After my workout my feet were on fire!!! Still 5 stars...