No Stars. When spending your money you want to feel like you are appreciated as a customer, better yet a Human Being.
My mother saw a homeless man on her way to enjoy a movie in Harbor East. The man politely asked if she could help him get something to eat and of course she obliged. She asked where he wanted to eat and he said that he really liked the food in the Harbor East Deli. She took him, and told him to order whatever he liked. The man behind the counter, when asked the cost of a particular slice of pizza, looked at my mother and the gentlemen with disgust. He did not want to service them. They finally got through their order, the homeless gentlemen went to get his fountain drink , and then a security guard/ police walked in. Somehow, the disgusted person behind the counter called the authorities on a paying customer that did nothing but help a man who expressed his hunger. He did not bother anyone else in the establishment. He was grateful to my mother for purchasing a meal that would satisfy his hunger.
My mother addressed the security guard to get a clear understanding of what was actually happening and why he was there in the first place. The guard tells her " You KNOW better (as if she is a child), this is the MONEY district". How shameful. Harbor East will not be a recipient of my funds unless their business mission is in servitude to the...
Read moreMy wife and I were in Baltimore waiting for our kids while they attended a concert. Our plan was to pay to park and watch a movie in the car to kill time without wasting money. We parked next to the Whole Foods at the Inner Harbor and watched a movie. At 12 am we wanted to stretch our legs and find something to drink. We saw the Harbor East was open and went in and ended up getting a slice of white pizza and a drink. Then I saw the display case of jumbo lump crabcakes....I am a crabcake junkie and have eaten the best. Surprisingly this little deli had one of the best crabcakes I have ever eaten. Not much binder, properly seasoned, all jumbo lump and at $19, I was a happy man. The slice was good, bathrooms clean and well stocked and if I had any complaints were that the chairs were a bit uncomfortable, but we managed. Where most restaurants are charging $25-$30 for a crabcake of this size it was a pleasant surprise to find one this good at 12:15 am on a...
Read moreI ask them to remake my turkey cold cut 3 different times and the first time they had everything right except the meat they added ham then I asked them to remake it and they literally just took the ham off the sandwich then I talked to the manager and he got them to remake it except everything that I wanted on it is not on it and I don’t trust it the service is always terrible especially in the morning and the food is very bland i tried to give this place another chance but I will never be returning here to spend my money I would do a negative 1 star if I could and they are super over priced if your reading this save your money that’s also the same pickle that touched the pork they have no regard for special request or respecting what someone chooses to put inside there body everything was carried and...
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