Sleep Outfitters of Barboursville — Local services in Barboursville

3rd or 4th time to buy from Mattress Warehouse. Always good price/service. Unfortunately, this purchase fell apart with warehouse/communication, they could not deliver items when scheduled. Good customer service, so far, in cancelling order and submitting refund to my credit card. Would consider buying from them in future.

Update: We went back to Danielle, at Mattress Warehouse, after a failure of a Mattress bought 2 years ago, without going through a knowledgeable salesperson, at another store. It looks like the mattress in the Physco movie and is broken down on the sides. Danielle rocks! She took time to explain pros and cons of about 8 different mattresses in which we were interested, exerted no pressure tactics and offered good value and service. She is probably the most helpful, knowledgeable, pleasant salesperson I have ever dealt with! I left without making a purchase, still thinking about trying one of those beds in a box. Immediately after getting home, I called Danielle, placed my order for a Stearns & Foster and found that it would be delivered two days later! Couldn’t have been a better experience and now have also gotten a new friend....

Shelly and Brad were awesome! I recommend checking out their website just so you can get an idea of what you want before you go and get an idea of price ranges. They are very knowledgeable when it comes to these brands, comfort levels, the way their made, and how they'll hold up to use over the years. They're not there to sell you the most expensive mattress but rather one that will fit all your needs. They will ask you a few questions to narrow down the search a bit and will answer all your questions as well. I was impressed with their service but even if I had no clue what I wanted I'm pretty confident I would have still found what I needed with their help. Another great service they provide is they will deliver the mattress to you but way better yet is they will take your old mattress away for you! Thank you! lol. So many of us have no way to transport one nor how to dispose of our old ones but they will take it and even recycle it. If you are shopping for a new mattress you might as well try them, their prices are about the same as everyone else but their level of customer service is what...

I went there with no intention of buying anything, I was just there to help my grandmother. However, the salesperson Danielle was so enthusiastic and great at explaining everything I gave in and started looking. She paid special attention to my every want and need and not only sold me a mattress, box spring, and base, she sold me an amazing experience. I am very very very excited to get my set on Friday and I can’t wait to start sleeping on a cloud :).

Update: We were promised by Danielle our mattress and my grandmother’s mattress would be delivered. Unfortunately, the delivery drivers said the order wasn’t written up like that. So not only did we have to take my grandmother’s mattress and box spring to her house and set it up, we also have to dispose of her old mattress. Then, to add insult to injury, she promised that our bill would be separated from my grandmother’s and those were put together. The experience was great, apparently because we were given a bunch of empty promises.

Life happens, mistakes are made, what we do after that is what makes us who we are...ball’s in your court mattress...