T-Mobile — Local services in Barboursville

First thing I want to warn others that coverage map is NOT CORRECT. We switched to T mobile from AT&T . That was a huge mistake. We have 5 lines our family kids plus one for my senior parents. They live 2 hours away. We were told it should be fine and one rep. said yes, I drive through there all the time. Finally, I get a chance to run the phone to my parents and no service..50 MILES before hand no service. We went and talked to the service center. Probably march..switching lines from sprint. Now on coverage map it shows 4G by partners ..again no service AT ALL.. I had to take my father to a University hospital north in our state.. Says service by coverage map.. Yep if you go to the top of a mountain near by. 5 months later..still no service and our local service is not up to standards. One of my kids has problem getting messages to this day.. DO NOT DO IT. CHEAPER Isn't WORTH IT. ESP if you...

I have been going to this location for four years and never had a problem until today. My battery is bulging(fire hazard) and phone won't hold a charge. When I told the employee she said"what do you want me to do about it?" Insurance says they won't cover it, I chatted about the problem on T-Life and it said take it to the store for an exchange. They had me sign in to the app then they took my phone back to their co-worker. Who then took it upon her herself to go through my billing history. They were both rude and unwilling to help. The 2nd girl told me to lie to the insurance company and tell them it got wet or I lost it. T Mobile lost 3 phone lines today that they will never get back. Train your...

I got tired of being disrespected by Xfinity customer "service," and their constant price increases, so I decided to check out other options. Just when I stated losing hope, someone suggested to me that I check out T-Mobile Home Internet as a possible alternative.

This part of my post is going to be short: T-Mobile service is awesome, the setup of my equipment was child's play, and the people working at this store are truly AMAZING.

If you're still reading this long post,...T-Mobile is the way to go to get home internet, and this particular store 😇 is a place to get it. Be good, be happy, and thank you...