Jewelcraft — Local services in Barnstable

My wife and I have been doing business here for decades. Gary the owner is a master craftsman with both repairing and creating new jewelry pieces. His prices are always fair and honest. Free gift wrapping, too. Recently, I stopped in to find a small gold giraffe pendant for my wife who is crazy about giraffes. I was on a tight schedule - she was waiting for me at a restaurant down the street - and Gary found exactly what I wanted for her. Then, I asked if he could add a small diamond for an eye; no problem! I was out the door in less than 20 minutes...and you know what? She hasn't taken off that necklace in two months since I gave it to her! She even wore it to visit her favorite giraffes at the Animal Adventure Park near Binghamton NY, home of "April the Giraffe" and...

Came down for the weekend of labor day for my birthday and bought my mother a ring which was sized for me and unfortunately it was the wrong size. I was very thrilled and did purchase other jewelry. The reason why I gave this 3 stars is because my mother and I came back hoping someone could fix this and I would have paid to have it fixed. Unfortunately nobody must have seen me standing there as he gave the woman a little attitude saying he wouldn't do it and have to send it out. Yet it was sized while I was there last time don't know if it was an off day but that was not the same experience the first time. I took the ring back and left pretty upset with how I was treated or the attitude I recieved for making a...

In 2017 my wife and daughter found a Cape Cod bracelet here which they loved. I knew my daughter was growing quickly and told them to wait another year. The salesman spoke up and said they would repair and size the Cape Cod bracelet for free. I explained that she might have more than one growth spurt in the near future, and he assured me that they would size it as much and as often as she needed. I repeated this back to the salesman to confirm, which he did. In 2018 she has grown. The same salesman gladly polished the bracelet, but said we would have to pay to have it sized. I told him of the previous year’s conversation to which he said he had no recollection. I...