I recently had the pleasure of working with Samantha at Bassett Furniture. Samantha was attentive, knowledgeable, and dedicated to helping me design the perfect couch for my home. Her expertise in materials, design, comfort, and functionality made the process of customizing my couch both educational and exciting. Samantha took the time to understand my needs and preferences, and her guidance was invaluable in creating a piece that suited my needs and space. The moving and home improvement process, which was once a stressful experience, was made enjoyable and even fun thanks to Samantha's friendly demeanor and genuine enthusiasm and care for her work. She went above and beyond to ensure I was satisfied with every aspect of my purchase, and I left the store feeling confident and excited about my new furniture. Her level of communication and organization is impeccable where I’ve had the pleasure of working with her in person, over the phone and email with total ease. Since placing the order Samantha went the extra mile in writing to me via email to update me on the stages of manufacturing throughout the last few weeks. Overall, I am extremely grateful for Samantha's exceptional service...
Read moreOur Bassett furniture order was delivered today and as with every previous order, we couldn’t be more pleased. There’s a reason we’ve been Bassett customers for years and it’s not just because of the superb quality of their product but also because everyone we came in contact with is knowledgeable, professional, patient and just as excited for us as we are. This recent order consisted of a sofa, love seat, end table, casual chair and ottoman. Working with Kathy at the Bellevue store was a joy. She spent lots of time with me as we fine turned our order until it was perfect. Next was Dotty with delivery. Scheduling was a breeze and she kept us informed of the progress of our delivery the day of. When our delivery arrived, Owen and Nathan got right to work moving our items into place, removing all the protection material and cleaning everything up. They were very efficient and fun. When they left, our furniture was ready to be enjoyed thanks to the wonderful group of people we met from the beginning of the...
Read moreI had an absolutely outstanding experience with Bosgo and Zac during my recent couch delivery. From start to finish, they were the definition of professional. They arrived right on time, were polite, and made sure everything went smoothly without a single issue.
What impressed me most was how efficiently they worked. They moved the couch quickly but carefully, clearly knowing exactly what they were doing. They communicated well throughout the process, asking the right questions and making sure the placement was just how I wanted it.
They were respectful of my space, handled everything with care, and left no mess behind. On top of that, they were genuinely kind and approachable—which made the whole experience even better.
Bosgo and Zac are an amazing team. If you have a delivery coming up and want it done right, I’d highly recommend asking for...
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