Bellevue Way Carrier Annex (Main) — Local services in Bellevue

Be aware Carrier stole packages.

I've had numerous Missing Packages was delivered by USPS. Our Apart. complex provide a lockbox with code for package delivered to each tenants. Code automatically send to our phone if there's package delivered. My husband and I did not get the code . The Carrier's supervisor said The carrier put our latest missing package in the 'PARTIAL PENDING MAILBOX" . We asked management to checked the so-called PARTIAL PENDING BOX, there was no such thing as "PENDING PARTIAL MAILBOX" . If there was Partial Pending box why didn't the carrier retrieved it from the So-called Pending Partial box. The carrier story doesn't add up. first of all why was the package in the partial pending in first place.. we had a packages room, the carrier could've left inside the mail room on the floor. The carrier stole our packages. This was not the first package got lost. i'm sure it wont be the last.

Shame on the carrier whom we had trusted with our mail...

I recently moved and submitted a change of address online. I was asked to go into the full service post office on Bel-Red to confirm my identity. After much back and forth and no understanding of what was happening to my mail and the inability of the system to confirm me, I was referred to the annex. Sherri was so helpful and an absolute gem! She took the time to figure out if my request had been received (it hadn't) and contacted my carrier at my old address to see if he had still been delivering my mail (he had). She had me fill out a paper form and ensured she would get it taken care of and the carrier confirmed he would hold my mail at the annex until the request had been processed. Many thanks to Sherri for being so...

Rude, abusive, unqualified staff. I had an inquiry opened for which a Mr. Lee called me today. When asked for more explanation, he started screaming and went into a fit. The only answer he could give me was to "take USPS to the court". The suggestion was inane and shared as if this just one in million employee owns the USPS. These kind of people should be fired on the spot. Anyway, I expected too much from someone (in a customer-dealing role) who couldn't even comprehend simple english. I have filed a formal complaint against him with the district's office to let them know about this gem...