Noir Lash Lounge — Local services in Bellevue

You definitely get what you pay for here, and it sure isn't quality. I've been coming here off and on in hopes that each time it gets better since the price is so cheap compared to other places. But there's a reason it's so cheap. I hadn't been here in over a year so I decided to give it a try again.

Experience 1: full set appointment 4/16. I arrived for a full set and when I sat down I explained that I wanted what I had previously been getting- a cat eye style that tapered in length to the 15s. The worker told me that that's not what I had previously had and she wouldn't recommend the 15s because they twist and look bad. I thought maybe I had been mistaken so I agreed to go with the 13s. About 15 minutes in she said "and you're here for the pump up the volume, right?" I had no clue what that was and she explained that it was something more expensive than the full set. I told her no I just wanted the full set and she continued to do the process. When I was finished she said "oh I thought you were a different customer so I was wrong about the 13s and the pump up the volume" ??? What? She was the one to check me and had the ability to view my history with Noir yet thought I was an entirely different customer? The lashes looked fine so I didn't say anything about it. I got home and was looking at them to see that the outer portion of my eyes had no eyelashes attached at all. I thought that was strange because I asked for the cat eye style where the outer portion should be the focus yet she had totally neglected it. I didn't have time to go back in so it was what it was. In the next few days, all of the extensions started falling out. I knew she had done them improperly because just the extension itself was falling off, not coming with my own eyelash when it naturally shedded. One week after the appointment I had about 1/3 of the extensions left. So I booked a fill.

Experience 2: I went in for the fill in 4/26 and the lash tech told me that because pretty much all of the lashes had shedded and the remaining few looked like they had been done improperly she would remove them and I would need to come back in for a full set.

Experience 3: I came back in to have a new tech do the lashes. She explained to me that the other set had been done improperly and she would do the full set today for free which I really appreciated, but should also have been expected if their work was done incorrectly. The appointment was for 1 hour and 30 minutes. At 45 minutes she explained to me that she was finished. I thought that was odd that she had cut the appointment time in half, she explained to me that she just worked quickly. While the lashes looked much better than the first improper set, if she had taken the full time that I payed for, they could've been a lot fuller. If I'm paying for a 90 minute session, I would expect all that time would be used regardless of how quickly the person worked. I was very disappointed in this practice.

Experience 4: the tech who had done my full set told me to come in in 2 weeks to do a fill so I came in on 5/12 for a fill at 10am. I arrived and another tech told me to just wait. 10:10 rolls around and my tech yells to me from her station that she was running late. Finally at 10:15 she had finished the previous person and it was my turn. She did the lashes and at 10:30 she told me she was done. 15 minutes to do a fill?? Online I booked a 45 minute appointment and yet again, the full time wasn't used. My lashes looked no different than they did when I had walked in. In addition, the tech told me not to be concerned if she was breathing heavy and turning on fans because she had just had her second vaccine and felt horrible and was "burning up"...ummmm you probably shouldn't be at work then.

Overall, I have given Noir so many chances in hopes that they improve but it just goes downhill each time. Very unprofessional churn and burn place. Total waste of money for horrible quality. Will not be returning and would not recommend. If you're thinking of going...

I have been coming to Noir Lash Lounge since 2011. I love this place. The pricing is always on point, and the service is always amazing. I love the ambiance and the energy at the old location and now as well as the new location. It's definitely the vibe that I feel that I belong. I have gone to other lash bars or lounges, and this is the only one where the quality and the service are far superior to any expensive lash bar you'll ever go to.

There are multiple services to choose from. I stay classic with the natural look. I love to accent the beauty I already have. I know that other women like their's full and with lots of volume. They offer that service there, too. Lyly is my most favorite. I've been receiving services from her for almost a decade. There's a couple of other amazing Lash technician there. They are all well trained professionals. I can't say enough good things about new or lash and their team of beauticians. I figured it's time for me to say what I feel about them. When I have more time, I will update this. For now, I'll keep this where it is and do enjoy the videos of the...

My second time visiting this place for the same service - i.e. daily temp lashes. On my first visit , a year ago, the lash application was spot on and wide variety of lash options. Received many compliments. On my recent visit, the lash application was not good. The inner edges of the lashes were not glued to my lash line so they stuck straight out as if they had detached. So I took them off in the car as i sat in their parking lot. Also variety of lashes was very limited. I never tried their long wear lashes/lash extensions, which are superglued on. That said, it seemed popular when I was there. There were about 5 middle aged clients getting them done. I have avoided the superglue lash extensions as a friend had hers done and ended up in ER with eye issues...