The Leather Depot — Local services in Big Bear Lake

I was profiled by an older lady working Veterans day, Nov. 11th 2024. As a veteran and with my wife currently serving in the Air Force, we decided to spend the day at Big Bear with our one-year-old son. Me and my wife entered the store with our son in his stroller and as we were browsing, the older lady at the checkout station gets up out of her seat and orders me to zip up a bag hanging on the stroller. She goes on to tell us to literally, and I quote "not steal" because there are cameras capturing all angles of the store. Mind you, we had not touched a single item since walking foot in the store.

The incident was deeply upsetting, leaving my wife in tears after we left. The only positive takeaway was the promise I made to teach my son about people with narrow, prejudiced perspectives.

0/10. Do...

The old lady at this store was extremely unfriendly and disrespectful. My 5-year-old son simply wanted to gently touch a stone he liked, and this woman rudely told him not to touch it. This made my son very upset, especially since there were no signs indicating "Do Not Touch," and everyone else was touching the items. When we tried to reason with her, she told us to leave and even locked the door behind us! Such terrible behavior! If you have kids, avoid this place at all costs. They have no compassion or patience. Horrible store! By the way, if your cheap stones are so "precious," maybe you should just lock them up in a safe instead of using your imagination to discriminate against children. Honestly, it’s...

I had a wonderful experience here. The Leather Depot is affordably priced and has an extensive collection of everything from hats to boots. I purchased a quality hat and a jacket for well under what other retailers such as Boot Barn and others would charge. Donna, the store clerk, is very helpful even kept the store open late for us to make our purchases. 10/10 would recommend if you happen to be...