ALO — Local services in Boston

Title: Extremely Disappointed with Alo Yoga's Poor Quality and Unresponsive Customer Service

I recently purchased a top from Alo Yoga, and I am utterly disappointed with the quality and the brand's inability to address a simple issue. Despite following the care instructions diligently, the sweat stains under the arms refuse to budge, leaving me embarrassed and frustrated.

First and foremost, the fact that a supposedly high-end brand like Alo Yoga produces clothing that cannot withstand basic wear and tear is unacceptable. As a customer, I expect the products I purchase to be of superior quality, especially when paying a premium price. However, this top has proven to be nothing more than a disappointment.

It is disheartening to see a brand that claims to prioritize customer satisfaction fail to address a legitimate concern. The lack of response only adds insult to injury and shows a complete disregard for their customers' experiences.

I find it incredibly frustrating that Alo Yoga seems to be more focused on marketing and promoting their products rather than ensuring their customers' satisfaction. It is evident that they prioritize profit over quality and customer care.

In conclusion, my experience with Alo Yoga has been nothing short of a disappointment. The poor quality of their clothing, coupled with their unresponsive customer service, has left me feeling frustrated and let down. I would strongly advise against purchasing from this brand, as they do not live up to their claims of providing...

I visited the Alo store in the Seaport of Boston to purchase a zip-up hoodie. The first salesperson who greeted me was very friendly. When I couldn't find the hoodie on the floor, she asked a colleague, who brought one out to me. I said I would try it on in the dressing room and the salesperson directed me to a mirror rather than a dressing room so I put my handbag on the floor and tried it on there. Although the hoodie was expensive at $138, I decided to buy it. However, the checkout experience was very disappointing. The salesperson who had directed me to the mirror rang up the sale, but then rolled the hoodie into a ball and asked if I wanted a bag. I said yes, and was upset by how carelessly she handled the item. The register wasn't working, so we had to move to another one. She seemed to notice I was unhappy and zipped up the hoodie before still rolling it into a ball and placing it in the bag. The entire experience felt impersonal and dismissive. I didn't feel like my business was valued, and as a result, I'll be...

I came here to see what this brand had to offer since I recently decided to try some Lululemon clothes and thought I should check out some competing brands in case there were other clothes even better suited for me. I was in there browsing for a good 15 minutes but not a single one of the 5+ employees greeted me even though I saw a promising item and was examining it for several minutes. Several of them were idle at one point or another and saw me, but I wasn't welcomed at all. When I walked up to someone to ask for assistance, they told me incorrect information about their product, different from what the tag on the item said!

There wasn't a large selection of men's clothes and they also weren't my style. Some of the clothes felt okay but I didn't like the look. Much of the men's clothes also seemed more casual than athletics, with cotton and thick heavy fabrics. Thick hoodies and sweatpants doesn't seem like the right selection of clothes to put on a small sales floor when it is 70+ degrees...