Bottega Veneta Boston Boylston — Local services in Boston

I don't usually leave reviews but in this case I felt like it was necessary and well deserved as Katie, the assistant manager who helped us, was very knowledgeable of the brand and its history. She remembered the previous seasons' colors for the past decade off the top of her head, was friendly and provided fair and detailed advice. Not only did she make the shopping experience a breeze but she also aided us in our tour of Boston by recommending local attractions. She even offered us another set of water bottles before leaving the store to keep us hydrated for the rest of our journey around Boston. This is how luxury shopping should always be....

(not this locations fault) I am just so disappointed in the quality of my bag and how this company has dealt with it. Not how a "luxury" store should operate or make their bags. My bag looks completely destroyed from 2 months of wear... And they don't care or are willing to do anything about it- essentially blaming it on me. For wearing it? Seriously rethink before you purchase Bottega- invest in so many other beautiful bags out there. Ill never be buying another bag from...

Best Bottega Veneta store I’ve ever been to! Katie was super sweet and help us with everything. Items are widely available and if not they can order it for you overnight. Everyone here is super nice and friendly. Stop by check out gifts, bags, clothes, accessories, and more because the service and the experience you get is...