BVLGARI — Local services in Boston

This was by far the best experience I’ve ever had with ANY luxury brand. Vivienne is extremely knowledgeable about Bulgari’s history and patiently explained to me each collection’s story. This really appealed to me; I deeply appreciated hearing about the creative process (it’s certainly one of Bulgari’s unique charms).

I’ve never had an SA who is friendly/ welcoming, knowledgeable, and relatable. All three qualities I look for in an SA, Vivienne displayed. We conversed on a personal level despite how professional she was. The whole experience was the most comfortable one I’ve ever had. I want to emphasize how rare it is that an SA of Vivienne’s magnitude of expertise is still able to maintain a comfortable mood.

Unfortunately I realized that I prefer to purchase at locations closer to home, so I won’t be able to maintain a long term relationship with Vivienne. Nonetheless, I truly recommend her as a SA. Especially if you’ve had condescending, inexperienced, or somewhat “pushy” SAs in the past, Vivienne will be a fresh...

We love the Bvlgari Boston location, all the staff are attentive and friendly. I love to visit the store. Tiya and her staff have helped me create a perfect collection of pieces for both day and night, and I couldn't be happier with all my Bulgari purchases. My husband is so happy with his Octo Finissimo Perpetual Calendar watch which is a really spectacular time piece. Bvlgari pieces are really something else. Beautiful and extraordinary. Thank you Tiya and all at...

Five stars because I absolutely love the Octo Finissimo. Minus two stars because with all due respect, Bulgari needs more in-depth training for sales staff. Because of the enormous success of the Finissimo, Bulgari now has serious watch collectors visiting its stores. The knowledge of the sales staff is not sufficient enough for what enthusiasts expect. I want to see Bulgari get better because I'm invested in the watches and brand....