It’s impossible to contact anyone at this store. There website is not user friendly and could not facilitate an exchage where you pay no shipping so I had to return where you have to pay return shipping. So I go to try and print return label and they say you have to do this on a desktop computer. I have two iPads and An iPhone so now I need to buy a desktop to do business with Everlane. There are no customer service employees at the home base because I understand they were all laid off on April because they wanted to unionize. Now I haven’t even got to see if I like their products yet. What I do know is this is by far the most complicated customer service problem I have ever experienced. There products could be the best in the world and I’m all...
Read moreMy wife and I have been visiting this location for some time now. The staff members have been very kind to us. We visited to see if we could try out an item we found online, but the item was not publicly available because it is part of the new season and has yet to be displayed. However, a staff member brought it out for us to try on, and we ended up buying the item. I was impressed by the customer service and how flexible they were in providing satisfaction. They encouraged us to order other sizes to see if we could find a better fit and assured us not to hesitate to return. I am happy that my wife had a quality shopping experience. Keep up the good work! I also love that this location has the...
Read moreI went to this store a couple months ago for the first time. I am in my mid30’s now and I needed a wardrobe update. I scheduled a stylist appointment and couldn’t be happier. They called me a couple days before my appointment for my sizes and asked what kind of clothes I was looking for. When I showed up they were all so friendly and asked if I would like to shop around a little bit before I went to see what they already hand-picked. I chose the latter and was so happy with their choices. I can’t remember my stylists name (IM SO SORRY!!!) but she was so helpful throughout the whole one-hour process. They even had snacks! I will...
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