I’ve been waiting on my painting to be framed for over 6 weeks with no communication from the store other than the 2 times I’ve had to drive from the other side of town to come in to check on it. When I try to call the store in the last couple of weeks EVERY TIME, the phone system boots me out without anyone EVER answering. I don’t blame the framing shop for this. They are as polite and helpful as always. Apparently, they had their landlines removed and have been given scanners that don’t allow them to call out and communicate with their customers. Either Michaels Corporate or the store manager has made a horrendous call. I’m furious and currently refuse to EVER spend another penny at this store or at any Michaels store or online again ever. Since there was a question over the framing and they were not able to contact me to ask about it, I still need to wait another week or so for them to reorder and fix the matting on my order. WHAT LEGITIMATE BUSINESS REMOVES THEIR PHONE LINES??? I’ve already paid up for the frame job on their “Summer Sale” because I’ve been happy with past framing projects I’ve gotten through them. In fact, I have another painting I was planning to bring in for framing when I picked this one up. That will no longer happen. Besides the horrible customer communication I’ve been dealing with, I have serious concerns about a business that puts their employees in an impossible situation. I WOULD ABSOLUTELY NOT APPLY FOR WORK AT MICHAELS. While I’m at it, I would not normally leave a review for this but since I’m here…Michaels has recently installed self-checkout stations leaving only 1 checkout cashier at the front of the store. The last 2 times I came in, I made additional purchases. The first time, the helper at the front directed me away from waiting in a short line for the cashier which was my preference. I found that annoying. The second time THERE WERE NO OTHER CUSTOMERS WAITING to check out and the CASHIER WHO HAD NO ONE IN HER LINE, REFUSED TO HELP ME and directed me to self checkout. Since I was using a voucher from my frame purchase, she still had to come over and help me all of which was highly annoying. If everyone at this store except for the frame shop has decided that customer service is no longer important, then I will no longer support them with my business Also, if I was an employee in the frame shop trying to do a good job for my customers and being hamstrung in my ability to do my job properly while being placed in the line of fire from unhappy customers then I, personally, would be looking for...
Read moreTitle: A Crafter's Paradise at Michael's Craft Store
My recent visit to Michael's Craft Store was nothing short of inspiring. As a haven for craft enthusiasts, Michael's stands out with its incredible variety of supplies, catering to every imaginable crafting need.
The first thing that struck me was the sheer range of products. From scrapbooking to knitting, painting to jewelry making, Michael's had it all. The aisles were well-organized and labeled, making it easy to find exactly what I was looking for. This extensive selection makes Michael's a one-stop shop for crafters of all levels and interests.
What truly enhances the shopping experience at Michael's is the knowledgeable and friendly staff. They were not only helpful in guiding me to the items I needed but also shared useful tips and creative ideas. Their passion for crafts was evident and contagious, turning a simple shopping trip into an enjoyable and educational experience.
Additionally, the store was clean, well-lit, and inviting, creating a pleasant environment to browse and shop. The layout was thoughtfully designed, showcasing the latest crafting trends and seasonal items, which sparked new project ideas for me.
Michael's also offers a variety of classes and workshops, which is a great resource for anyone looking to learn a new craft or refine their skills. This commitment to fostering creativity and community among crafters is truly commendable.
In conclusion, Michael's Craft Store is a treasure trove for anyone passionate about crafting. With its wide selection, friendly staff, and inspiring atmosphere, it's the perfect place to fuel your creativity and find everything you need for your next project. Whether you're a seasoned crafter or just starting out, Michael's is definitely...
Read moreI can almost always find exactly what I'm looking for, and if they don't have it, I actually get inspired to go a different direction! Usually my ideas are loose (or above my skill level), so it's fun to see a different color, medium or material and figure out what I can do.
Today I was on a mission for a specific project, but needed some insight. The very nice lady (I meant to ask her name) in the Frame department helped me find the perfect picture frame, and gave me some great ideas. I spent over an hour in there, going through the other sections to figure out what I needed, and I wasable to walk out inspired and very happy. And bonus - most of my choices happened to be on clearance! I didn't realize that until I was at the checkout, but a nice surprise. I also had a 30% coupon from the email, so saved even more.
I'd suggest visiting the website for any specials, because they're not always advertised in the store - but most are. And check the clearance bins for some great items, too! I was able to find some "ready to pour" acrylic paint as well as some really pretty acrylic paint colors in there for half price! And when it comes to seasonal decor and crafts, Michael's is awesome. You never know what you'll find, always worth a look.
All the employees are helpful and knowledgeable, and if they don't have an answer, they'll find someone else who does. Honestly, it's just hard to leave...
Read more