VanScoy Diamonds of Delaware Inc. — Local services in Brookside

My fiancé' and I have been together for 10 + yrs but have known each other since I was 8 yrs old and he was 18 yrs old. We are not your typical young couple we are 52 & 62 yrs old . He asked me in March 2020 about getting a ring right when Covid began. We live in WV and contacted Vanscoy Diamonds of Delaware in June 2020 because he is a firm "made in USA and small business shopper" and he has traveled there for business and as they say " its a tax free state". They were so accommodating. We needed a Saturday appt due to the fact that we live 5 hours away and we also needed the ring we designed / chose sized the same day. Once I got him committed I wasn't leaving without it lol. Not only did Donna meet us she was so very kind and helpful. It is very stressful ring shopping at our age especially when no guidelines were established with him prior to arriving. LOL ( size, shape or cost). Donna knew exactly which one I fell in love with after looking at so many options for design ( band width, gold, white gold, diamond shape, size color etc) . I wanted some element of surprise so I went to the car and she guided him in the right direction lol . Kurt stopped in the middle of mowing his lawn and came immediately to the store and sized the ring while we went to lunch. When they notified us the ring was done and we returned Donna had dimmed the lights and made the ambiance perfect for him to present me with this beautiful ring. This is a service you will NEVER EVER get from a chain jewelry store . Donna turned a stressful shopping experience in to one of the most memorable in my life. By the time we left for our 5 hour trip home we felt as if we had known them our entire lives. On the drive home he kept putting the ring in the light up box and opening it over and over (she threw that in ) admiring it. It was well worth the 10 hr road trip and the only place we will think of for future jewelry purchases. ( if I have my way re: the future purchase of more jewelry). Thank you VanScoy for making us feel like part of...

Couldn't be happier with my engagement ring!!! My fiance and I found a wedding band and engagement ring that we loved while on vacation in the Caribbean and came home with the intention to have it designed here. I also had an idea in mind about what type of gems I was interested in using, needless to say we came to the store with a very specific wishlist. Donna was so great at helping us design the exact ring I was looking for and was very knowledgeable when it came time to decide between diamonds or an alternative (we went with both!).

During our initial visit we also gave Donna some ideas about what we were looking for in a wedding band for the groom and while she didn't have anything in the store she assured us that she would do some research. About a week later I was called back to the store to see some center stones that had been ordered. Donna had two great stones to choose from and after some fun trying on gems my design was complete. And she had even found some potential wedding bands for my man!

I also want to acknowledge what a great job Kurt did setting my stone. I work in healthcare so I take gloves on and off about 100 times per shift so I was really worried about having a ring with too high of a profile. Kurt did an amazing job setting my stone as low as possible and I'm so happy that I'll feel comfortable wearing my beautiful ring on the job.

I can't wait to go back and find the perfect wedding bands for our day!

update I've since gone back to Donna to help me design two wedding bands and all of my bridal jewelry. Love every single piece! I'll include some photos now that we have our...

Thanks to Donna and Kurt I was able to get my Fiancé the engagement ring of her dreams! Best customer service I’ve ever had. I reached out to a few local family owned companies and Donna was by far the quickest and most eager to help me find what I was looking for. She even went the extra mile to order some other options in for me to look at. That took only a couple days, and she kept me updated along the way. She diligently asked me questions to make sure I was making the right choice, she even allowed my Sister in law and friend come in to help make the perfect choice. I ended up choosing a Diamond that they had in and it was perfect! I was given certifications, cleaner, special jewelry box and a lifetime of care for my purchase. Cleaning or resizing is available within minutes and are always happy to help even after the purchase. I highly recommend Van Scoy Diamonds to anyone looking to purchase any fine piece of jewelry, they are a true family owned business that is committed to helping you find exactly what you need. You will not find this level of service anywhere else around....