Granville Towers — Local services in Chapel Hill

DO NOT LIVE IN GRANVILLE.

Do not trust the reviews on their website--many are written by employees.

I am currently a resident here, and I am counting down the days until I am able to leave. Please don't make the mistake of being lured in by the location--it is simply not worth it.

The management is consistently rude and unwilling to help. I have noticed that the staff acts bubbly and charming when giving tours to potential residents, yet the interactions with current residents are dismal at best.

The central fuse in my room (which also controls the adjoining room) has blown at least a dozen times, leaving both me and my suitemate without power. When I went to the front desk to ask for assistance, they refused to call maintenance, saying that it was not important enough to warrant intervention. The individual I spoke with told me that "unless water was flooding my room, he would not call maintenance" and proceeded to laugh. (The process of calling maintenance involves speaking into a walkie talkie for about 10 seconds--an apparently insurmountable obstacle for this individual).

The heating/AC system is seasonal, which means that there are two settings: heating and cooling. Only one is active at a time. For days at a time, my room has stayed at 80 degrees or above, despite opening my window and shelling out money for a fan. I have approached the management on several occasions with concerns about habitability and medication storage, and they were incredibly short and told me that there was nothing they could (or would) do. I spent numerous nights with friends because it was so incredibly hot.

TL;DR: The buildings are outdated and unkempt. Despite resident dissatisfaction and habitability concerns, the management refuses to update the HVAC and electrical systems.

This review is just the tip of the iceberg.

Granville may appear to be a good option for freshmen looking to live on Franklin--but trust me, it is a dangerous...

My daughter is attending Carolina this fall and she has planned to stay at Granville Towers since January. Around 2 weeks ago she was recruited by one of the sports teams there and needs to stay in a different dorm with her team. I contacted Allison the minute the coach contacted my daughter. I knew there would be a cancellation fees. I was told 500.00 because I did not notify in them in time. How do I notify before I ever knew. It also says the fees would be at there discretion in the contract. I would think someone would understand this situation. I am fully aware i need to pay some form of a fee but 500 when this was something not planned at all and I think it just shows what kind of people own and run Granville Towers. The fees are 200 if they are able to fill the room so I'm assuing they will not be full this fall.I hated to post this because this was her first choice in housing but I want others to be aware of who they are dealing with. I will pay the 500 and sleep well at night and I hope they can also knowing...

The location is absolutely perfect. We are positioned right by the best Target with a Starbucks and CVS, Franklin Street, and Campus. The Carolina Inn is also the most hospitable neighbor for cozy studying that feels like home. Classes are super close since we are a 5 minute walk from campus. Bus routes come right by and through our own community. The new green space we share with Carolina Square is gorgeous, fun for playing with neighbor's dogs or setting up for some studying or relaxation on a sunny day. The amenities in Granville itself are always a great plus. No need for expensive meal plans with tight time frames; the Agora is right in our buildings and there is always a great selection. No need to walk 15 minutes to the nearest gym, its right here too and then you can shower in your own room! Granville is a great community to live in as a...