Wells Fargo Bank — Local services in Charlotte

I cannot believe you can only get a wire transfer by appointment only. The bank is open and NO customers are in the lobby but they say "you would have to make an appointment". I told them to write a cashiers check to Bank of America for ALL of my money and then all of a sudden they can get the wire transfer done for me. Hmmm. still taking my business elsewhere. BTW customer service for the hour before i went to the branch was no help. They said every bank in the area was booked with appointments. I decided to just drive to the bank....AGAIN not one customer in the branch...

We have a service work truck that is very large and can't get through many of their drive thru's so when I walk up call the number on their door to make other arrangements (like they told me to do) they take forever answering the phone and so when I walk up to the drive thru they ask where's my car I go to tell them about having a huge service vehicle and can't get thru they still don't act like they want to help me at all. If there's going to be a shut down of your lobby due to coronavirus you need to make provisions for customers with big...

Zero stars, very bad experience: I opened a checking account with WF and once in a while they charge me $10 because I don't have the amount they want in my account. When opened this account, there was no such restriction. They changed the account policy while not offering any tool for checking when the amount in the account is less. What am I supposed to do? To babysit every day the account amount and make sure it's in the limit? While calling them, I have to wait 30 to 45 minutes to...