If I could put zero stars I would cause the Pocatello branch doesnât even deserve one!! My husband wore his new jeans two times and it ripped in the pockets and multiple spots on the leg. So we took them back in and they took them and sewed them and patched where needed, not the best looking job but thought it would do. Then he wore them one more time and they started fraying again and made an ever bigger hole. So not even wearing there jeans a handful of times and itâs sad how expensive they are for very poor quality. Okay but to top it off I take them back in and the lady was so rude trying to sale me new pants and we told her we just wanted them fixed cause they have a lifetime fix policy thing. She said I canât do that and we asked why not and her response is you just need to buy a new pair. And refused to fix our pants. Worst customer service hands down and I will never be coming back to this store. WOULD NOT RECOMMEND ESPECIALLY...
   Read moreThe staff is overbearing and honestly annoying. When I'm trying to shop I don't like to be pestered multiple times throughout my visit. IF I AM LOOKING FOR SOMETHIMG SPECIFIC I WILL TELL YOU. It's difficult to shop when you have a sales clerk practically breathing down you and your boyfriends neck. I usually love the buckle but this experience was not a good one. I can see why people chose to online shop rather than physically go into the store. They also try and push their sales (which aren't even sales) on you constantly. Y'all need...
   Read moreWhat an amazing experience I had today, 7/31. Lily was so helpful! She had different styles and sizes ready to go for me at my dressing room and was right there to assist with fit, recommendation and feedback. I found the most amazing pair of jeans, well 2 and a purse too! I usually hate to try on clothes anymore with a busy lifestyle, but this was beyond đŻ experience! The other lady there (Iâm so sorry I didnât catch your name) was so positive, welcoming and made me feel beautiful! I love this store and would highly...
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