CRS Appliance — Local services in Dania Beach

So we bought a set of electrolux washer and drier from John. The guy is a great sales man. Charming in a rough older guy kind of way. He will talk your ears off and me being the most credulous naive kind of girl there is according to my husband and desperate as I was since my samsung drier had given out on me after 11 years i took him at his word and bought the set right there and then. According to John Electrolux is way better than Samsung and we were getting a great deal paired with the fact that we were getting them from him, a stand up i'll take care of you kind of guy. Less than 2 weeks later my drier stopped working, so i called John and he said to call GE which I did. 3 days later they had fixed it. Now I have a husband that works in construction, 2 boys, 2 rottweilers and 1 bunny which mean I'm always doing cleaning and washing of some kind. If my laundry routine is altered all hell breaks loose. 2 month later the drier stopped working again. I called GE and told them the unit obviously had some kind of defect since within 90 days had broken down twice. Regardless they refuse to replace it and would send someone to fix it again. This time taking them longer. It's been a week and still not fixed. So I called John to see if he would help. Now I'm not saying he is doing anything wrong. He is a sales person like any other. He was very nice, cried me a river, asked me to be patient and to call GE again which my husband did and here we are, still waiting. So my point is John is great, talks a lot and will promise you the world to make the sale but don't expect him to be any different than any other sales man. If something goes wrong you're on your own. By the way my name is Ana Concepcion and I'm using my son's account. Thank you and sorry for...

CRS was truly God-sent! They responded quickly to the dilemma I was facing after being without a refrigerator for four days, which forced us to throw away about $250 worth of food. My refrigerator had caught on fire, and the fire department deemed it dangerous and inoperable. Unfortunately, my leasing company insisted on following their process by sending a repair technician first—even after the fire department’s assessment—which delayed the replacement.

CRS came to the rescue! They adjusted their schedule to deliver a new unit the very next day after their technician filmed proof that the refrigerator was indeed a hazard. Jonathan, at CRS, was incredibly empathetic, especially knowing we had medication that needed to stay refrigerated. He showed genuine concern and compassion for what we were going through.

Thank you, CRS, for your responsiveness, understanding, and humanity during such a...

ABSOLUTELY FABULOUS IN ALL REGARDS! They have an amazing selection of any kind of appliance you can imagine including water heaters, wall air conditioners, appliance parts, etc in addition to the regular kitchen and laundry appliances you would expect. Their prices are incredibly reasonable and better than most others that I priced out. John, the owner, personally is involved in most sales and goes way out of his way to accommodate your specific needs and find you exactly the right product. You can tell he really cares. Both Rodneys in the warehouse also go way out of their way for customer service and do whatever needs to be done to accommodate your specific needs. The ladies in the office are both friendly, cheerful and professional and efficiently process the sales and delivery scheduling. Great communication regarding the delivery. Overall a fabulous experience...