We went during a vacation. I selected a newer chain that was very dainty hearts. The next day it had fallen off. I called and with no hesitation they had me come in to fix it. She said that a spark probably had hit another link and she rewelded it. She pulled it very hard to make sure it was secure and it was! I left very happy. I later realized that it felt loose and when looking at it, the hearts had warped. Although disappointing, not a huge deal. It now has been approximately about a month and today it just randomly fell off. I assume that it was due to the warped links. While their customer service is fantastic, and I believe if I was local they would fix it, visiting on vacation just didn’t pan out for the daintier chain. I would suggest picking a sturdier chain and doing it at the beginning of...
Read moreI absolutely love my bracelet from Terra Handcrafted! I got mine during a Bachelorette Trip in Destin, and unfortunately it broke after I left. I got in touch with Tara and she offered me so many options to fix the problem. I decided to return it and get a clasp, and I am so happy to have the bracelet back again. Tara was extremely helpful and accommodating! I’m so glad we choose to go to Terra Handcrafted, and I’ll definitely be coming back next time I’m in Destin! Heads up, please book your appointments ahead of time so their workers and other customers don’t...
Read moreTara is a fabulous artist and utmost professional. I got my first beautiful permanent bracelet with my sister. I loved it so much 6 months later I got my next 2 bracelets with best girl friends. It is a fantastic way to celebrate any special occasion and make long lasting memories. There are so many personalized high quality chain and charm styles, the hardest part of the process is choosing. All are tarnish free and guaranteed ~all my bracelets and my besties are still shiny and beautiful months later despite lots of wear and tear....
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